Senior/Staff DevOps Engineer (Platform & Reliability)
Incoho Philippines, Inc. Makati Full-time
The Role
Incoho Inc., is hiring a Senior/Staff DevOps Engineer to manage the platform, infrastructure, and reliability of a production system spanning application services, AI/ML workloads, and real-time voice infrastructure.
The successful candidate will be replacing strong DevOps leader—not building from scratch.
The system works. CI/CD is in place. Observability is mature.
The job is to maintain and improve a platform operating near 5-nines reliability by:
- reducing incidents (not just responding to them)
- increasing system efficiency
- scaling infrastructure to support Incoho Inc.’s growth
This is not a support or ticket-driven role.
The successful candidate will:
- Own reliability end-to-end
- Make architectural decisions with real consequences
- Improve existing systems and build new ones where needed
- Operate in ambiguity without waiting for direction
What We’re Looking For
Experience- 5–10+ years in DevOps, SRE, or Infrastructure Engineering
- Proven ownership of production systems at scale
- Experience with multi-region, high-availability systems
- Experience in hybrid environments (cloud + on-prem preferred)
- Kubernetes / containerized systems
- Terraform / Ansible (Infrastructure as Code)
- CI/CD systems (GitHub Actions preferred)
- Networking fundamentals (TCP/IP, DNS, load balancing, iptables)
- Write code (Python, Go, or similar)
- Understand event-driven architectures
- Have real-time or low-latency experience or strong interest in learning
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Perform initial troubleshooting of build failures, deployment issues, and pipeline alerts, escalating unresolved issues to L2/L3 DevOps engineers.
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Job Description
DevOps Engineer II
Manila or Cebu (Hybrid – minimum 2 days onsite per week)
Night Shift
About the Role
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and Experience
• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
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