Technical support staff

Job Description

1. Update Service customer data base
2. Schedule the annual servicing of equipment
3. Prepare / submit Service Report with recommendation/remarks regarding the equipment physical status
4. Conduct Equipment application demo/seminar to customer
5. Conduct refresher Technical training to Sales Agent
6. Check the equipment and make sure that all demo equipment are functioning well
7. Check the equipment demo unit prior to Sales demo or seminar
8. Suggest what is the best equipment to solve customer application concern/problem
9. Discuss to Sales agent customer equipment application concern/problem
10. Suggest idea on how to improve service performance
11. Help the Business Development Department in penetrating new market
12. Maintain good customer relationship
13. Inform Management if there is new Equipment Safety in the market
14. Explore the weakness and strength of our Equipment
15. Recommend what necessary Parts of equipment to be to stocked
16. Help the Sales People in generating monthly service sales
17. Performs other task that may be assigned from time to time.

• Male, 20-30 years old
• Must be graduate of engineering or computer courses
• Excellent communication skills and ability to interact well with people at all levels of an organization
• Quick and efficient
• Neat and organized
• Must be aggressive, resourceful and result-driven
• Possessing good character and sound judgment
• Good sense of service orientation
• Ability to drive both manual and automatic vehicles and proficiency with local routes

Work location

QUEZON CITY, NCR, SECOND DISTRICT

Remarks

No additional remarks

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