Quality Assurance Assistant Manager

The QAS Assistant Manager is responsible:

• Team collaboration that able to communicate with different levels of the organization to lead necessary information related to quality assurance concern and action implementation.
• Maintaining and documents quality audit initiative to ensure that all SLA's have high quality.
• Establishing, implementing, and maintaining the Critical Control Points Database.
• Preparing different reports in line with company objectives, including Daily Quality Score report, Performance Improvement Initiative report, and Monthly QA report.
• Conducting meetings with other departments to formulate improvement activities for quality issue reduction.
• Managing the operation of the document control in the assigned department to ensure that all users have the latest revision of appropriate documentation promptly.
• Implementing and reinforcing employees to comply company's policies.
• Identifying processes, situations, etc., where an organization meets requirements and identifies opportunities for improvements. For example, to develop new ideas to improve overall quality in the process.
• Maintaining an objective state of mind and appropriate level of professional skepticism and perform all work with due care.
• Verifying and documenting evidence of compliance and non-compliance, submit comprehensive reports on audit findings, and communicate on a timely basis.
• B.S. Accountancy, Computer Science, or Industrial Engineering
• 4-6 years’ work experience in Business & Systems Analysis/ Risk Management/ Finance/Accounting Audit/ Internal Quality Audit
• Familiar with end-to-end Finance, Admins Services, Human Resources Services, IT Services and Quality Assurance Services design
• Familiar with Business Continuity Plan and Risk Management documentation