Sales Manager (Hotel, Restaurant and Catering)

JOB SUMMARY:

Key responsibilities include hiring, training, and evaluating sales personnel; developing sales plans and budgets; collaborating with other departments; and analyzing sales data to identify opportunities for improvement and ensure customer satisfaction.

DUTIES AND RESPONSIBILITIES:

• Sales Strategy & Execution: Develop and implement effective sales strategies aligned with company goals; identify new market opportunities and customer segments.
• Team Leadership: Recruit, train, and mentor sales representatives; set clear performance objectives and conduct regular evaluations; ensure personnel are adequately trained, equipped, and motivated; ensure compliance with established standards, policies, rules, and regulations.
• Client Relationship Management: Build and maintain strong relationships with key clients and partners; resolve customer issues and ensure high satisfaction levels.
• Performance Monitoring: Track sales metrics and KPIs; prepare regular reports for senior management on sales performance.
• Collaboration: Work closely with marketing, product, and finance teams to align efforts; provide feedback to improve products and services based on market insights.
• Compliance & Governance: Adhere to planned activities as well as government and other regulatory requirements.
• Miscellaneous: Perform other duties and responsibilities as assigned to support the organization’s mission, vision, objectives, strategies, and core values.

QUALIFICATIONS:

Background: We welcome and encourage applications from individuals of all religious backgrounds.

Key Skills:

• Strong communication and negotiation skills
• Interpersonal skills
• Root-cause analysis methodologies
• Analytical skills in problem solving
• Budget management