Credit and Collection Supervisor

Education:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• CPA or MBA is an advantage (optional but preferred).

Experience:

• 3–5 years of experience in credit and collections, with at least 1–2 years in a supervisory or lead role.
• Prior experience in the logistics, transportation, or supply chain industry is highly preferred.
• Familiarity with managing corporate customer accounts and working with trade terms specific to logistics clients.

Technical Skills:

• Proficient in accounting/ERP software (e.g., SAP, Oracle, NetSuite, QuickBooks).
• Strong Excel skills (pivot tables, VLOOKUP, etc.).
• Familiar with credit scoring models and financial statement analysis.
• Knowledge of industry-specific billing systems or freight invoicing tools is a plus.

Soft Skills:

• Strong leadership and team management skills.
• Excellent negotiation, communication, and interpersonal skills.
• High level of attention to detail, analytical thinking, and problem-solving.
• Ability to handle collections disputes professionally and maintain client relationships.
• Capable of working under pressure and meeting deadlines.

Key Responsibilities:

• Supervise credit assessment and approval for new/existing clients.
• Monitor AR aging reports and follow up on overdue accounts.
• Develop and implement collection strategies.
• Coordinate with the sales and operations team on credit limits and payment terms.
• Ensure compliance with internal credit policies and external regulations.