Business development officer, international business department

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Position Title: Business Development Officer

Job Summary:

• Manages and monitors the over-all performance of his assigned area, in terms of business development, meeting volume and value targets, attaining income budget set for the year.

Role Exposure:

• Prepares the necessary materials/inputs in the design and formulation of the unit’s business plans, including any budgetary requirements in coordination with the Business Development Head
• Identifies prospective clients and conduct calls on remittance companies, exchange houses, recruitment/employment agencies, shipping agencies and directly market the Bank’s remittance products and related services.
• Sends out Daily FX rates to overseas offices and remittance correspondents. This shall include managing the FX spread per area of assignment.
• Works in close coordination with the Business Development Head for the preparation of the periodic evaluation of the performance of remittance correspondents / marketing officers vis-à-vis targets set for the given period, its historical performance, including budget commitments/revisions and the corresponding assumptions and justifications.
• Monitors, reviews and provides on a regular basis the appropriate pricing strategy that ensures profitability and long-term competitiveness.
• Regularly meets with industry and government contacts to obtain feedback, market information, and maintain favorable relationships.
• Performs other related functions that may be assigned from time to time.

Qualifications:

• 2–4 years in banking, fintech, or remittance-related roles
• Exposure to international remittance operations or cross-border payments
• Experience in customer service, FX trading, and data-driven reporting
• Background in business development, financial analysis, or operations
• Analytical Thinking & Attention to Detail
• Strong ability to interpret financial data and spot trends, variances, and anomalies
• Maintains accuracy in reporting, documentation, and partner performance tracking
• Detail-oriented in managing regulatory tagging and audit-ready records
• Data Analysis & Visualization
• Proficient in Excel (pivot tables, formulas, charts)
• Experience with BI tools (e.g., Power BI, Tableau)
• Capable of synthesizing data into actionable insights
• Financial Operations & FX Trading
• Familiarity with remittance systems and FX trading workflows
• Experience with BPM processes (PDDTS, RTGS, MT103)
• Understands the impact of FX movements on remittance flows
• Customer Service
• Prior experience in customer-facing roles, preferably in banking or financial services
• Handles partner inquiries and operational issues with professionalism and urgency
• Reporting & Documentation
• Skilled in preparing monthly scorecards and dashboards
• Maintains organized, audit-ready documentation
• Supports internal controls and compliance reviews
• Stakeholder & Partner Coordination
• Coordinates with internal teams (e.g., Treasury, Compliance, Marketing)
• Tracks partner performance and supports marketing budget liquidation
• Multitasking & Time Management
• Manages multiple priorities across operations, reporting, and partner coordination
• Works efficiently under pressure and meets tight deadlines

Other Details:

Work Set-up: Monday to Friday, Onsite