IT Specialist
Eva Care Management Consultancy, Inc Makati Full-time
Job Requirements:
- Bachelor's Degree in Computer Science, Computer Engineering or Information Technology.
- Provide first-line technical support to employees for hardware, software, and network-related issues.
- Troubleshoot and resolve IT issues promptly and efficiently
- Document and track incidents and service requests using a ticketing system
- Monitor, maintain, and upgrade network infrastructure (LAN/WAN, routers, switches, firewalls)
- Administer and maintain servers, both on-premises and cloud-based, ensuring high availability and reliability
- Manage user accounts, permissions, and access controls using Active Directory and other identity management tools.
- Install, configure, and maintain operating systems, applications, and software updates
- Manage hardware inventory, including desktops, laptops, printers, and mobile devices
- Coordinate with vendors for procurement, repairs, and maintenance of IT equipment
- Ensure regular data backups and test backup procedures to guarantee data integrity and availability
- Maintain disaster recovery plans and procedures
- Prepare and present regular reports on system performance, security status, and project progress
Perks and Benefits:
- Competitive Package: Salary + Annual Performance Bonus + HMO after passing the 1st month evaluation
- Work Support: Free meals+ Subsidized lodging
- Financial Flexibility: Cash out leave credits
- Career Growth: Training opportunities + Potential US relocation
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