[ref. h9563520] Restaurant Specialist/Team Leader (Market-Market, Laong Laan, Arca South)
Shakey's Pizza Manila Full-time
As Restaurant Team Leader (Local Store Marketing), you will be in charge of
Manages front-of-house function/party operations and local store marketing, focusing on excellent guest service, sales growth, profitability, staff training, and adherence to standards. Key responsibilities include:
- QSCH Management (Functions): Supervising function staff, ensuring cleanliness and setup, resolving guest issues, and maintaining service quality.
- Sales Building (Local Store Marketing & Functions): Implementing marketing programs, building guest loyalty, brand guardianship, community engagement, competitor analysis, and overseeing party/function sales.
- Profitability Building (Functions): Ensuring accurate function order fulfillment, sales collection, and managing FOH supplies.
- Party/Function Staff Training: Conducting huddles, assisting with meetings, coaching staff, and facilitating training.
- Standards (Functions & Store): Delegating tasks, safeguarding assets, improving processes, participating in initiatives, and ensuring compliance.
- Workforce Engagement (Functions): Assisting with HR functions for direct reports.
- Ad Hoc Duties: Performing assigned tasks.
Qualifications:
- Completed at least 2nd year in College
- 6 months experience as a Guest Experience Leader (GEL/SMART) or similar position
- Experience as a Local Store Marketing is preferred
Satellite OfficeManila
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