Administrative assistant

Job Description

• Develop strategies for managing client accounts and driving sales growth.
• Build and maintain strong relationships with clients, ensuring their needs are addressed efficiently.
• Foster lasting relationships with external clients and internal teams to enhance the overall customer experience.
• Address client questions and requests in a timely and professional manner.
• Handle and resolve client complaints efficiently and professionally.
• Identify and pursue new sales leads through research, outreach efforts, and relationship-building.
• Identify new potential clients through field research, industry events, and referrals.
• Clearly articulate the value of products or services to clients, using customer feedback and insights.
• Provide regular updates on account status, sales progress, and emerging opportunities.
• Ensure client contact details and sales activity are accurately recorded in the database.
• Prepare and send quotations based on client requirements and pricing guidelines.
• Collaborate with clients to negotiate contracts that align with their needs and company goals.
• Coordinate with the Accounting Staff to address any financial concerns related to client billing, or payments
• Work closely with the Administrative Staff to stay updated on job orders, client deliveries, and administrative concerns to ensure smooth operations.
• Collaborate with the Project Coordinator to coordinate installations ensuring that client timelines and expectations are met.
• Perform other duties as assigned by management to support business success and client satisfaction.

• Graduate of any 4-year Course, preferably business related.
• Excellent communication skills
• Knowledgeable in Microsoft office
• Excellent customer service and sale skills
• Ability to adapt and grow in a competitive environment
• Fast learner and quick thinker
• Good negotiation and problem solving skills
• Keen attention to detail and ability to keep records and files organized
• Strong time management and organizational skills
• Ability to work independently and prioritize tasks

Work location

CITY OF SAN FERNANDO (CAPITAL), PAMPANGA

Remarks

No additional remarks

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