Application Support Specialist (Tech Support) - Makati - ref. x08735715
Cartrack Makati Full-time
Job Description:
- Troubleshoot and resolve technical issues related to hardware, software, and networking
- Install and configure hardware and software applications
- Monitor and maintain Cartrack application and systems to ensure their smooth functioning
- Collaborate with Global teams to implement and maintain IT projects
- Document technical procedures, user manuals, and FAQs
- Provide technical support for any IT related matters or issue
- Train users on the use of Cartrack applications and hardware
- Continuously update technical knowledge and skills
Requirements:
- Minimum Higher Nitec/Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline
- Entry level are welcome to apply
- Proficient in written and spoken English to handle customer queries
- Must have a pleasant personality with high levels of motivation and enthusiasm
- Ability to work independently and as part of a team
- Willingness to work outside regular business hours as required
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