Chat Support Representative | AU Healthcare (Dayshift) | Eastwood - Manila
Probe CX Manila Full-time
About the role
Are you passionate about delivering exceptional customer service? Do you enjoy building meaningful connections with people from all walks of life? If so, we have an exciting opportunity for a Chat Support Representative to join our team at Probe CX' in Eastwood Quezon City Metro Manila.This is a full-time, dayshift role where you will be the voice of our AU Healthcare clients, providing top-notch support and guidance to customers through real-time chat.
We are on the lookout for candidates who are:
- At least high school/senior high school graduate
- Strong communication skills (oral and written)
- At least 6 months of experience in a customer service or call centre environment, preferably within the healthcare industry
- Must have at least 6 months continuous experience in live chat
- Dayshift hours (Yes to sunlight!)
- Willing to work in onsite in Eastwood, Libis, Quezon City
As a member of our team, you will enjoy the following benefits:
- HMO coverage starting on day one plus one free dependent
- Competitive salary and performance incentives
- Paid training
- Group life insurance
- Leave encashment
- Comprehensive training and career growth opportunities
- A positive and collaborative work environment
- Primarily day shift schedule
About us
Probe CX' is a leading provider of outsourced customer experience solutions, serving a diverse range of industries, including healthcare. We pride ourselves on our commitment to delivering exceptional service and building long-lasting relationships with our clients and their customers.Join us on our mission to redefine the customer experience!
Apply now to become our next Chat Support Representative and be part of the Probe CX' family.
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