Associate III, Sales Support

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Position Summary:

• Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
• Provides support to a team of sales (inside/outside) representatives.
• Works with sales management, sales reps and customer service to process customer orders and/or change orders. V
• erifies and reviews the accuracy of orders.
• Responsible for monitoring overall account activity for assigned group.
• Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.
• May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).
• Takes orders on self-qualified leads when appropriate.
• Prepares product/license quotes as needed for pre-sales customers.

What you bring to the role:

• Seasoned individual contributor.
• Works under limited supervision for routine situations.
• Provides assistance and training to lower level employees.
• Problems typically are not routine and require analysis to understand.
• Makes minor adjustments to working methods.
• Explains practices, procedures and policies to reach agreement wit others outside of the job area.
• Provides administrative or technical support at a senior level.
• Proficient in the various competencies relevant to their job.
• May act as a lead or mentor to more junior technical or administrative support personnel.
• Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
• Generally works independently within established procedures associated with the specific job function.
• Normally receives little instruction on daily work.
• Determines methods and procedures on new assignments.
• May be informal team leader.

Qualifications:

• Two-year college degree or equivalent experience and minimum 3 year experience in functional area.
• High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.
• Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

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