Elevate Your Career | TTEC Iloilo Telco Voice Account|Onsite|Up to PHP 36,700.00
Job Description
Your potential has a place here with TTEC's award-winning employment experience.As aCustomer Service Representative working onsite inIloiloyou'llbe a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!
We'remaking it easy for you to connect with our recruiters and get hiredfaster. Stop by TTEC Iloilo, Monday to Friday from 9am to 5pm atLevel 8, SM Strata BuildingA,Mandurriao, Iloilo City.
What You'll Do
Do you have a passion for helping others and giving them peaceof mind In this role,you'llhave ownership over resolving escalated or complex calls from customers. Whetherit'sgetting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile,you'llbe the difference between theircustomersexperience being just average or an exceptional one.
During a Typical Day,You'll- Answer incoming communications fromcustomers
- Conduct research toprovideanswers for customers to resolve theirissues
- Completed senior high school or two years in college
- Open to all newbies or with customer service experience
- Great verbal communication and business writing skills
- Recognize, apply, and explain your product or service knowledge
- Computer experience
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back isencouraged
- A global team of curious lifelong learners guided by our companyvalues
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement,healthand wellnessincentives
Visithttps://mybenefits.ttec.com/for more information.