Contact Center Jobs in Muntinlupa
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Search Results - Contact Center Jobs in Muntinlupa
TP-Muntinlupa-
Job Title: Contact Center Speech Analytics Specialist
Job Summary
The Contact Center Speech Analytics Specialist is responsible for analyzing customer interactions to enhance overall customer experience, identify key performance drivers...
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eClerx LLC-Muntinlupa-appcast.io-
A leading customer service company in Metro Manila is seeking a Senior Manager to lead its inbound voice contact center operations. This role involves overseeing a dedicated team and ensuring exceptional customer service. Ideal candidates should...
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inspiro-Muntinlupa-
The Role:
To Manage, Supervise and co-ordinate the activities of a contact center team to achieve there required contact center service levels and KPI’s, whilst driving individual and team performance to deliver customer service excellence...
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Our Clients-Muntinlupa-careers-page.com-
Role Overview
The Contact Center Architect is responsible for designing and delivering scalable, cloud-based customer engagement solutions across voice and digital channels. This role focuses on developing architecture for conversational platforms...
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Cognizant-Muntinlupa-
We are seeking for Technical Architect to join our Contact Center Solutions Department. The department is responsible for implementing, supporting, and managing operational processes for the contact center platforms.
We are developing a cutting-edge...
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Majorel-Muntinlupa-appcast.io-
A leading customer experience solutions provider is seeking a Quality Supervisor in Muntinlupa to oversee Transaction Monitoring for quality assurance. This role involves daily supervision of staff, conducting performance evaluations, and identifying...
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Travel + Leisure Co.-Mabalacat, 105 km from Muntinlupa-
Travel + Leisure Co. in Mabalacat, Pampanga is seeking a team member for its dynamic vacation ownership business. The ideal candidate has at least two years of contact center experience and can effectively manage multiple tasks.
Advanced...
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Contact Center jobs – More cities:
eClerx LLC-Muntinlupa-appcast.io-
About Us:
At eClerx, we pride ourselves on providing exceptional customer service. Our inbound voice contact center is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team. If you have a passion...
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Genpact-Muntinlupa-
and innovation,our teams implementdata, technology, and AI to create tomorrow, today. Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.We are inviting applications for the role ofSenior Manager -Contact Center – Sr.
Data ScientistThe position...
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BDO Unibank-Muntinlupa-
holder in any relevant field.
• Minimum of 5 years’ experience in a Contact Center or Customer Service role within the local banking industry.
• Proven experience in people management and performance monitoring.
• Strong background in process improvement...
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RingCentral-Manila, 25 km from Muntinlupa-
management, reporting, outbound dialer, Java and HTML scripting, networking, API, and call center practicesStrong background in contact center platforms and tools (e.g., InContact, Five9, Studio)Strong knowledge of internet technology, hosted solutions (SaaS...
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Acquire Intelligence-Muntinlupa-
will be responsible for the day‑to‑day configuration, optimisation and support of our CXone contact centre and associated telephony solutions. You will work closely with our Operations, Analytics and IT stakeholders to translate business requirements into practical...
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IntouchCX-Muntinlupa-appcast.io-
IntouchCX is seeking a Director of Operations to manage all aspects of contact center operations, including staffing, training, and quality control. The ideal candidate will have 7-9 years in contact center leadership and experience in client...
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Nexus Recruitment Group-Muntinlupa-
datacenter/network infrastructure, contact center technologies, and enterprise applications. Experience in program management, vendor management, and technology budgeting. Strong understanding of contact center technology trends and service providers...
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IntouchCX-Muntinlupa-appcast.io-
for excellence, both internally and within the BPO industry.
We’re hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner services...
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