Contact Center Jobs in Muntinlupa
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Search Results - Contact Center Jobs in Muntinlupa
eClerx LLC-Muntinlupa
A leading customer service company in Metro Manila is seeking a Senior Manager to lead its inbound voice contact center operations. This role involves overseeing a dedicated team and ensuring exceptional customer service. Ideal candidates should...
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accenture in the philippines-Taguig, 15 km from Muntinlupa
Manager / Career Level 6 / 14 – 20 years of experience Drive business development for the cloud contact centre transformation practice: lead proposals, solutioning, RFIs/RFPs and client pursuits across market units. Build and execute go-to-market strategy...
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Our Clients-Muntinlupa
Responsibilities
• Lead the design and development of solution blueprints, technical artifacts, and hands‑on coding for Conversational AI, IVR systems, chatbot/web chat solutions, and cloud‑native web applications.
• Collaborate with technology...
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Accenture-Taguig, 15 km from Muntinlupa
of experience Drive business development for the cloud contact centre transformation practice: lead proposals, solutioning, RFIs/RFPs and client pursuits across market units. Build and execute go-to-market strategy: collaborate with market unit leads...
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eClerx LLC-Muntinlupa
About Us:
At eClerx, we pride ourselves on providing exceptional customer service. Our inbound voice contact center is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team. If you have a passion...
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accenture in the philippines-Taguig, 15 km from Muntinlupa
design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist...
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Hrtx-Muntinlupa
service levels, and root cause analysis of infrastructure-related issues.
• Maintain compliance with enterprise policies, regulatory standards (e.g., PEZA), and information security requirements.
• Support contact center technology operations, ensuring...
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Contact Center jobs – More cities:
Accenture-Taguig, 15 km from Muntinlupa
enhance business performance. As part of these, you will drive the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and knowledge/experience on Google Gen AI...
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Coforge-Muntinlupa
coaching and feedback to staff through account reviews, monitors and side-by-sides.
• Identifies specific improvement opportunities.
• Partners with Contact Center management to create specific action plans that address improvement opportunities...
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Calltastic-Manila, 25 km from Muntinlupa
Company Description Calltastic is a customer experience (CX) growth partner that helps startups and fast-growing brands turn customer interactions into drivers of revenue, retention, and loyalty. The company delivers end-to-end CX and contact center...
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Foundever-Muntinlupa
priorities within the contact center to meet client and corporate goals Appropriate communication and escalation of client issues to Site Director, SDO and Leadership Team Labor relations and personnel management Financial and client goals and expectations...
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B Capital-Muntinlupa
Cloud Account Executives, their peers, and product management to deliver the appropriate solution and establish credibility and trust with the customer.
Required Skills
• Deep functional understanding of call centre/contact centre operations...
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Five9-Muntinlupa
Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Join us in bringing joy to customer experience.
Solution Engineer – Hypercare Team
Overview of Job Function
At Five9...
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Convergys-Muntinlupa
strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers...
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Confidential Careers-Muntinlupa
agreements to Operation leaders in support required actions
• Support communication with team leaders and frontline team members
Years of relevant experience:
• 8+ months of work experience in contact center; workforce management experience is a plus...
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