Contact Center Jobs in Muntinlupa
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Search Results - Contact Center Jobs in Muntinlupa
Emapta GlobalMuntinlupa
Oversee Contact Center Performance for Australian Customer Operations
As a Contact Center Team Lead , you will oversee a team delivering customer support to Australian clients across multiple channels. This role requires proven leadership...
MajorelMuntinlupaappcast.io
A leading customer experience solutions provider is seeking a Quality Supervisor in Muntinlupa to oversee Transaction Monitoring for quality assurance. This role involves daily supervision of staff, conducting performance evaluations, and identifying...
SYSGEN RPOMuntinlupa
We're Hiring: IT Specialist – Security Operations Center (SOC)
Location: Parañaque
Employment Type: Full-Time
Work Set up: Hybrid, shifting schedule
We are seeking an experienced IT Specialist – Security Operations Center (SOC) to manage day...
transcosmos Asia Philippines Inc.Muntinlupa
We are looking for an experienced Senior Operations Manager to lead contact center operations, drive performance, and build high-performing teams.
What You’ll Do
• Oversee daily operations and ensure KPIs, SLAs, and client expectations are met...
Tata Consultancy ServicesMuntinlupa
Responsible for handling developments for telephony system used by contact center.
• Develop call flow scripts and assess
• At least 3 years experience on coding and development on Voice Solutions
• Has experience managing and developing Aspect...
TaskUsMuntinlupa
of all the technical pieces (software and hardware) that fit in the BPO/Contact Center industry.
Responsibilities:
• Provide Technical and Consultative assistance to Sales. Get an understanding of technical specifications on the client architecture...
FirstsourceMuntinlupa
The primary purpose of this role is to monitor, analyze, and enhance service quality standards within a Patient Contact Center supporting healthcare providers. The Executive / Senior Executive – Service Quality is responsible for auditing provider...
Contact Center jobs – More cities:
Support Services GroupMuntinlupaappcast.io
Work Arrangement: Work from home
Department: Workforce Management
Position Summary
The WFM Enablement Specialist ensures the reliability, scalability, and continuous improvement of workforce optimization and contact center platforms. This role...
ConcentrixMuntinlupa
industry expertise to deliver transformational value to clients.
Key Responsibilities
Solution Design & Development
• Lead the design and documentation of CRM solutions for Front/Back Office and Contact Center technologies (CCAAS, CRM, BOTS/RPA, CoPilot...
IntouchCXMuntinlupaappcast.io
business cases, conducting audits, and ensuring strategic alignment with stakeholders. Ideal candidates should have at least 5 years in the contact center industry, strong analytical skills, and proficiency in project tools like Microsoft Project.
A degree...
Muntinlupa
Contact Center Team Lead (AU Account)
Salary: PHP 70,000 – PHP 100,000
Employment Type: Full-Time, Onsite
Schedule: Monday–Friday (AU Shift)
Location: Ortigas
About the role:
We are looking for a high-performing Contact Center Team Lead who...
CognizantMuntinlupa
Role Overview
We are seeking an experienced Enterprise Solutions Architect with deep expertise in designing, implementing, and leading cloud-based Contact Center solutions. The ideal candidate should have extensive experience with Amazon Connect...
IntouchCXMuntinlupaappcast.io
A leading customer experience management company located in Metro Manila is seeking a Quality Assurance / Training Director. This role requires a strong leader with over 5 years of contact center leadership experience to implement training...
SMITS, Inc. - IT Company of San Miguel CorporationMuntinlupa
Work Experience
• At least 5–7 years of experience in operations management.
• Strong background in contact center operations, including service delivery, workforce management, and performance monitoring.
• Hands‐on experience in payroll processing...
Griffith FoodsMuntinlupaappcast.io
A leading customer relationship management company is seeking a WFM Specialist in the Philippines to analyze forecasts, build staffing plans, and ensure effective scheduling in a dynamic contact center environment. The ideal candidate will have 3-5...
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