Contact Center Jobs in Cebu City
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Search Results - Contact Center Jobs in Cebu City
BDO Unibank-Cebu City
the Contact’s Center performance standards by modeling the highest level of professionalism, communicating job expectations, planning, monitoring, appraising and reviewing job contributions, and enforcing policies and procedures.
5. Take on other tasks...
ScalableOS-Cebu City
SUMMARY TheCisco Contact Center Engineeris responsible for leading all phases of Contact Center projects from a technical level: discovery, design, implementation, and support primarily of Cisco Contact Center Enterprise and Webex Contact Center...
Alorica-Cebu City
Alorica is seeking a talented and experienced Senior Operations Manager to lead our Cebu contact center operations. This full-time, on-site role is essential for driving operational excellence and ensuring exceptional customer service...
BDO Unibank-Cebu City
or emails, and answer CSO/ESO/OCO questions, provide guidance thru difficult calls or interaction with customers, diffuse difficult situations with customers, and handles issues that cannot be solved at the CSO/ESO/ OCO level. Accomplish the Contact's Center...
ScalableOS-Cebu City
SUMMARY
The Cisco Contact Center Engineer is responsible for leading all phases of Contact Center projects from a technical level: discovery, design, implementation, and support primarily of Cisco Contact Center Enterprise and Webex Contact Center...
TaskUs-Cebu City
for our clients. She/he will have a good understanding of all the technical pieces (software and hardware) that fit in the BPO/Contact Center industry. We value candidates who have knowledge in technical aspects, Contact Center Technology and IT, as it can...
Alorica-Cebu City
A leading provider of customer experience solutions is seeking a talented and experienced Senior Operations Manager to oversee the smooth and efficient running of our Cebu-based contact centre operations. As a key member of the management team, you...
iQor-Cebu City
objectives. Support business decisions through the preparation of timely and accurate variable forecasts in a high volume contact center, with specific focus on improving the customer experience and maximizing operational efficiencies.
Create a meaningful...
IntouchCX-Cebu City
and work experience will also be considered)
• 1–2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role
• Experience dealing with escalated issues in a contact center capacity...
appcast.io -
Recruitday-Cebu City
in Business Administration, Information Systems, Communications, or related
• 1–3 years in a business systems or operations analyst role
• Experience supporting Salesforce
• Understanding of contact center technologies like Five9
• Strong communication...
Support Services Group-Cebu City
Company Description
Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce...
appcast.io -
Wipro-Cebu City
paced and change-oriented environment.
Good Interpersonal & people management skills with good problem solving approach
• 8 to 10 Years of customer experience (non-FS) OR Fintech CX OR Intl. Banking CX
Min 7 years of experience in Banking contact...
IntouchCX-Cebu City
and measuring their impact / ROI.
• Experience in contact center management and training (preferred).
• At least one year of experience in a leadership, supervisory, or coaching role.
• Background in client relationship management and front‑line supervisor...
appcast.io -
Cognizant-Cebu City
attention to detail and ability to document information clearly and correctly
• Comfortable following structured processes and handling repetitive tasks with accuracy
• Experience in pharma, consumer health, medical devices, or a contact center...
jobstreet.com -
SophiOutsourcing, Inc.-Cebu City
Founded in 2008, SOPHI is an outsourcing center based in Dumaguete City, Philippines. Originally established as the primary contact center for a US-based tech start-up, StudentsOnly, we started as a small 7-person team and initially provided...
mynimo.com -
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