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XtendOps Philippines-Cebu City
Location: 11th Floor i3 Building IT Park Cebu City
Company: XtendOps Philippines
Job Type: Onsite Full-Time
Job Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR)...
Xtendops-Cebu City
The Workforce Manager is responsible for overseeing workforce planning, forecasting, scheduling, real-time management, and reporting to ensure optimal staffing levels and service level performance across assigned accounts. This role plays a critical...
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XtendOps Philippines-Cebu City
XtendOps is seeking a Legal Intake Specialist with sales experience to help support our growing legal services team. If you’re a strong communicator who enjoys building client relationships and guiding them through the next steps, this role...
Xtendops-Cebu City
The Workforce Management (WFM) Lead is responsible for designing, governing, and operating the
enterprise WFM model supporting a large-scale, highly regulated pharma contact center environment.
This role ensures accurate forecasting, efficient...
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Xtendops-Cebu City
Job Summary
The Director of Training and Quality is responsible for defining and leading the learning, development, and quality assurance strategy across BPO operations. This role ensures agents and leaders are equipped with the skills, knowledge,...
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Xtendops-Cebu City
The Call Center Quality Assurance Manager is responsible for leading the quality assurance function to ensure consistent service excellence, compliance, and customer satisfaction across call center operations. This role partners closely with...
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