Text Chat Operator Jobs in Manila
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Search Results - Text Chat Operator Jobs in Manila
Customer Support Manager – Casino | Intercom & Live Chat, 40 hours/week, EST (RS - 05252026 - F[...]
Rippedboxstation-Manila
and optimize AI agents, chatbots, and automation tools to improve response quality, efficiency, and customer experience.
• Create and maintain support scripts, macros, templates, knowledge base articles, and standard operating procedures.
• Build automated...
Capital One National Association-Manila
access tools to resolve internal end user issues
• Monitor and respond quickly and effectively to calls or chats received to the Capital One Service Desk
• Interact with end users via soft phone or chat modules to resolve primarily software issues...
appcast.io -
easy-outsource-Manila
and the ability to follow structured processes while handling multiple bookings simultaneously. While the initial focus is on back-office operations, there is potential for future expansion into customer-facing support, live chat and email assistance...
ELawyer Recruitment-Manila
Our client is a leading technology company operating one of Southeast Asia's largest e-commerce platforms. With a strong regional presence and millions of users across multiple markets, the company is committed to driving innovation and delivering...
Swiss-Belhotel Blulane-Manila
Job Description
On-site - Manila 1-3 Yrs Exp Bachelor Full-time
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Government Mandated Benefits
Key Responsibilities:
• Develop and oversee all functions of the Sales and Marketing Division.
• Lead the development...
HCL Technologies Limited-Manila
satisfaction and adherence to company quality standards and SLAs.
Key Responsibilities
• Provide Level 1 Remote Desktop Support by diagnosing and resolving hardware, software, and network issues via telephone, email, or chat, ensuring compliance with agreed...
appcast.io -
HireHawk-Pasig, 11 km from Manila
through scale and M&A. This is a strong fit for someone who wants sophisticated finance work, direct exposure to senior operators, and the autonomy to make a visible impact across multiple brands. As Director of Finance, you will serve as the analytical...
Text Chat Operator jobs – More cities:
STACKph-Manila
Hailing accounts. Most of your work (around 80%) will involve assisting customers through chat, email, social media, and ticketing systems, with occasional voice support when needed.
Whether you're an experienced CSR or looking to start your career...
jobstreet.com -
Carnival Corporation-Manila
This position is responsible for supervising daily crew operations functions, such as ensuring that calls, emails, and chats are documented in accordance with the levels of service required. Responsible in making sure that SLAs are being met, measure performance...
Travelport-Manila
portfolio.
Your role in action
You will:
• Provide Helpdesk support across the full Travelport product range, addressing both functional and technical issues through phone, email, chat, and web-based channels.
• Troubleshoot reported issues quickly...
HCLTech-Manila
Monitor real-time queue metrics and response/resolution SLAs, stepping in to support Call/chat/ticket volume spikes as needed Supervising employees and assisting with tasks as necessary Conducting performance reviews and sharing feedback with both upper...
Amadeus Hospitality-Manila
or equivalent) in a relevant discipline.
• Bring experience in technical support or help desk environments, including phone, chat, or case management.
• Are familiar with hotel software solutions or related hospitality systems.
• Demonstrate analytical thinking...
Tyler Technologies, Inc.-Manila
guidelines, company policies, and contract specifications.
• Work effectively both independently and in a team-oriented environment.
• Assist other team members.
• Provide limited hardware and operating system support.
• Effectively utilize available...
appcast.io -
Genfinity Philippines, Inc.-Makati, 6 km from Manila
The technical support channels include phone calls, messaging platforms, and helping customers diagnose technical issues via Zoom or other video chat. They cover the entire customer lifecycle from out-of-box requirements to initial installation to daily...
Remitly-Manila
and escalation processes.* Lead capacity planning discussions with vendors and internal workforce management teams, ensuring appropriate staffing to meet customer demand across channels (voice, chat, email).* Negotiate and manage pricing structures, contract...
appcast.io -
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