Staffing Agency Jobs in Muntinlupa
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Search Results - Staffing Agency Jobs in Muntinlupa
Careers at My Online Staff-Taguig, 15 km from Muntinlupa-
the company's services.
• Stay updated on Outsourcing industry trends and developments.
Qualifications:
• Proven experience in sales, business development, or account management within the Remote Staffing industry.
• Strong knowledge of Outsourcing services...
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EXL Service Philippines, Inc.-Muntinlupa-
efficient and effective staffing
§ Monitors the queue real-time while tracking, documenting and communicating agent activity on multiple lines of businesses
§ Prepares and publishes the Intraday and other relevant reports while ensuring accuracy...
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EXL Service Philippines, Inc.-Muntinlupa-
Responsibilities:
• Responsible for managing staffing models and scheduling processes
• Manage agent schedules, IDPs and make necessary adjustments as needed.
• Update employee information changes inside Verint WFO system
• Monitor agent adherence...
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Concentrix-Muntinlupa-
will utilize monitoring systems to ensure appropriate staffing levels and agent availability to meet client expectations and Concentrix scheduling.
Essential Functions/Core Responsibilities
• Distributes accurate and timely agent schedules
• Inputs intraday...
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iQor-Muntinlupa-
reporting, reporting structures, and system access. Teams in multiple locations incl. off-shore analysts would report to this role.
Responsibilities:
• Manages and maintains training plans to ensure that adequate staffing resources are planned...
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EXL-Muntinlupa-appcast.io-
Agreements (SLAs) and client expectations are consistently met. This role involves tracking queue health, managing agent adherence, optimizing intraday staffing, and communicating real-time performance updates to operations and leadership teams.
Acting...
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iQor-Muntinlupa-
reporting, reporting structures, and system access. Teams in multiple locations including off-shore analysts would report to this role.
Responsibilities:
• Manages and maintains training plans to ensure that adequate staffing resources are planned...
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Griffith Foods-Muntinlupa-appcast.io-
is key to the success of the business unit. This is a workforce management position responsible for analyzing and validating forecasted volume and building staffing/scheduling plans to incorporate and/or meet business unit plans, productivity and service...
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Concentrix-Muntinlupa-
will utilize monitoring systems to ensure appropriate staffing levels and agent availability to meet client expectations and Concentrix scheduling.
Essential Functions/Core Responsibilities
• Distributes accurate and timely agent schedules
• Inputs intraday...
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IGT Solutions-Muntinlupa-
staffing, AHT – track aux adherence and ensure discipline is maintained in team.
6. Drive Compliance - Ensure that all compliance related to policy and procedures are adhered to by agents on calls.
7. Manage Attrition - Team Leads are responsible...
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IntouchCX-Muntinlupa-jobstreet.com-
monitors live contact center performance, including call queues, agent adherence to schedules, and service levels (SLAs), to optimize staffing and efficiency throughout the day....
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EXL-Muntinlupa-appcast.io-
business expansion, revenue growth, and resource utilization
• Assist managers in strategic planning, identifying inefficiencies, forecasting call volumes, adjusting staffing levels, and refining training programs for agents
• Collaborate with cross...
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Coforge-Muntinlupa-
task.
• Uses the Workforce Management system and ACD reporting tools to analyze intra-day/daily service level performance as it relates to forecast accuracy of call volume, AHT, staffing, etc. and recommends/initiates real-time corrective actions (i.e...
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eClerx-Muntinlupa-appcast.io-
and Collections Associates and ensures that operational performance, quality standards, and regulatory requirements are consistently met.
This leader is expected to drive strategies that increase recovery rates, optimize workflows, enhance agent productivity...
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Concentrix-Muntinlupa-
the evaluation, design and delivery of training and quality initiatives. Oversee new hire, continuing education, and program specific training on assigned accounts. Develop and implement standards for quality monitoring of agents/representatives.
Ensure...
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