Service Desk Jobs in Mandaluyong
1 - 15 of 28
Search Results - Service Desk Jobs in Mandaluyong
Eastwood Job Portal-Mandaluyong
What You Will Do:
Assist Customers: Help clients with inquiries, account information, and transaction processing via phone, chat, or email.
Resolve Issues: Address customer concerns and resolve problems by following standard procedures.
Maintain...
Agent Careers-Philippines
This a Full Remote job, the offer is available from: South Africa, Philippines
Job Title: L2 Service Desk
Type: Full-Time, Remote
Working Hours: Mondays - Fridays 8:00 am - 5:00 pm EST
Compensation: $1,300 - $1500 USD per month (salary based...
jobgether.com -
Global payments-Mandaluyong
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than...
jobstreet.com -
Xurpas Enterprise, Inc-Mandaluyong
management activities.
• Provide Level 2/Level 3 support for non-production environments; develop skills beyond Level 1 service desk support, including triage of reported incidents.
• Service management reporting against key performance indicators (KPIs...
appcast.io -
Red Clay Consulting-Mandaluyong
and configure Jira Service Desk projects, encompassing request types, screens, permissions, workflows for agents and customers, and portals. This includes icon logo branding, workflow customizations, SLA, automation, and more.
Efficiently integrate Jira...
Genfinity Philippines, Inc.-Mandaluyong
1+ year experience as an administrator for a Service Desk instance with more than 20,000 active users.
• Experience applying JIRA-based Agile project solutions to support Agile development and DevOps practices.
• Demonstrable experience using JMWE...
appcast.io -
Salmon Group Ltd-Taguig, 8 km from Mandaluyong
Desk ticket solving
Real-time monitoring reacting
Generalizing cases
Escalation of urgent issues
Guide Customer service and the Back office on the timings and workarounds
Contribute to the internal processes' documentation
Collaborate...
Service Desk jobs – More cities:
Red Clay Consulting-Mandaluyong
Customize and configure Jira Service Desk projects, encompassing request types, screens, permissions, workflows for agents and customers, and portals. This includes icon logo branding, workflow customizations, SLA, automation, and more.
3. Efficiently...
appcast.io -
Staff Domain-Philippines
This a Full Remote job, the offer is available from: Philippines
Summary:
We are looking for an L2 Service Desk Specialist with a strong background in Managed Service Provider (MSP) environments to provide technical support and ensure efficient...
jobgether.com -
Mandaluyong
management workflow process
▪ Provide clients with a reference number for their incident/request
▪ Understand various media sources that interface with the Service Desk
▪ Support multiple clients through customer service professionalism and insight...
philjobnet.gov.ph -
ActionLabs IT Services Phils. Corp-Mandaluyong
managementIdentify resource to perform onsite support General Service Desk ServicesReceive, log, prioritize, and dispatch or transfer calls/email/chat in accordance with the severity codes.
• Provide basic first level problem determination and end user assistance...
foundit.com.ph -
Hostari-Makati, 3 km from Mandaluyong
improvements.
Own the engagement with customers to resolve technical issues that are not covered by documentation or 1st tier support.
Create processes, tools, communication channels, and communities enabling the Customer Support Desk platform to scale.
Become...
ConnectOS-Mandaluyong
to increase their knowledge.
• Swift response to incidents raised through the IT Service Desk and escalated to the security or System Admin team.
• Assist with the monitoring of network, system, application, and data security, and respond to discovered issues...
appcast.io -
SeaBank Philippines, Inc. (A Rural Bank)-Mandaluyong
courses
At least 5 years of relevant experience in business development, marketing, program management, and results monitoring
Thorough understanding of banking, financial services, and fintech
Excellent skills in desk research, focus group discussions...
STAFF X-Manila, 6 km from Mandaluyong
technology trends.
Running monthly health checks; identifying vulnerabilities and detecting issues through automated scripts.
Requirements
3+ years of experience as a Senior Support Engineer, Service Desk, or similar roles.
Strong working knowledge...
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