Service Desk Analyst Jobs
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Search Results - Service Desk Analyst Jobs
Gratitude Philippines-Taguig
Job Title: Multilingual Service Desk Analyst (Dutch)
Category: Service Desk / End User Services
Main location: Taguig (Onsite)
Employment Type: Full Time
Updated Qualifications:
• With or Without Service Desk Experience.
• Can speak, read...
Wipro-Quezon City
Job description
Role & Responsibilities
Required for Service Desk Analyst L1
• Willing to work in 24x7 shifts
• To provide 1st line technical support; answering support queries via phone, email, Chat and Web
• To maintain a high degree...
jobstreet.com -
Eteam Workforce Private Corporation-Pasay
Job Title: Service Desk Analyst Level 1
Contract Duration: 12 months
Work Arrangement: Onsite
Location: Pasay
Schedule: Rotating shift
Salary Offer: Php33,000 basic pay + Php2,000 non taxable allowance
Job Description:
Service Desk Analyst...
Dynamixcloud-Cebu City
improvement.
• Conduct thorough analysis of escalated incidents, identifying root causes, roadblocks, and proposing preventative measures to enhance overall service desk efficiency.
• Maintain clear communication channels with both internal teams and Customer...
appcast.io -
JK Network Services-Quezon City
COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services.
Position: Service Desk Analyst
Company Industry: BPO Company
Work Location: Quezon City
Work Schedule: Shifting Schedule
Salary...
Wipro-Manila
Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives
Do
1. Be responsible for primary user support and customer service
a. Respond to queries from all calls, portal, emails, chats from the client...
themuse.com -
Gratitude Philippines-Cebu City
Amenable to work in graveyard shift, shifting schedules including holidays and weekends
Tower Description:
• The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking...
View Service Desk Analyst jobs in:
General Motors-Manila
excellent customer experience in query resolution aligned to People Services policies, desk procedures, knowledge base, and master processes. Monitoring peer check/post audit results and ensuring that practical problem solving is applied to any process gaps...
appcast.io -
Gratitude Philippines-Taguig
Your future duties and responsibilities:
Your main responsibilities as a Multilingual Service Desk Analyst are as follows:
• Resolve issues utilizing excellent customer service skills, problem-solving skills, technical thinking/reasoning skills...
General Motors-Taguig
excellent customer experience in query resolution aligned to People Services policies, desk procedures, knowledge base, and master processes. Monitoring peer check/post audit results and ensuring that practical problem solving is applied to any process gaps...
appcast.io -
Eastvantage-Taguig
We are looking for a Hybrid Service Desk and Security Analyst who can handle complex IT issues and provide effective solutions for our clients while also monitoring, analysing, and responding to security alerts and incidents.
The ideal candidate...
jobstreet.com -
Ascendion-Cebu City
Job Description
Key Responsibilities
Handle customer questions, incidents and service requests
Communicate in the language of the customer by avoiding technical terminologies and jargon
Gather information from customer by asking probing...
foundit.com.ph -
Keywords Studios Plc.-Pasig
Support Bar Analyst to oversee first and second line support across our studios, globally.
The successful candidate will be responsible for overseeing the delivery of IT support and service desk operations for our local office and ensuring our team...
appcast.io -
SeaBank Philippines, Inc. (A Rural Bank)-Mandaluyong
courses
At least 5 years of relevant experience in business development, marketing, program management, and results monitoring
Thorough understanding of banking, financial services, and fintech
Excellent skills in desk research, focus group discussions...
UnitedHealth Group-Taguig
by the scope and related to the job function
Monitor Service Desk for tickets assigned to your queue and process first-in first-out based on priority
Screen ticket queue for onboarding and offboarding tickets while adhering to offboarding requirements...
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