Quality Manager Jobs in Bacolod
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Search Results - Quality Manager Jobs in Bacolod
Reyes Tacandong & Co.-Bacolod
Job Title: Advisory Services Associate – Process and Quality Management
Location: Iloilo City
Job Description:
Reyes Tacandong & Co. is seeking a motivated and detail-oriented Advisory Services Associate to join our Process and Quality Management...
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Ubiquity Global Services, Inc.-Bacolod
The Quality and Compliance Manager is responsible for building strategies and systems that enable team members to achieve project goals. This role manages the day‑to‑day operations of the team, providing guidance to meet daily and monthly targets...
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Concentrix-Bacolod
and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email
• Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit...
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InteLogix-Bacolod
knowledge, and effective customer handling techniques.Partner with team leaders and managers to review performance results and develop improvement plans for underperforming agents.Reporting & Documentation Maintain accurate and up-to-date quality monitoring...
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Ubiquity Global Services, Inc.-Bacolod
A leading compliance services provider in the Philippines seeks a Quality and Compliance Manager to lead process improvements and ensure the accuracy of QA deliverables. This role involves managing a team, driving performance, and maintaining...
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InteLogix-Bacolod
on common customer complaints and recurring agent performance issues for management review.
Process Improvement
• Collaborate with management and cross-functional teams to identify process gaps and recommend improvements to enhance service quality...
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Security Bank Corporation-Bacolod
The RoleTheBranch Business Managerposition is responsible for managing the branch's overall profitability. He/she determines market/ business potential in his/her branch /area of responsibility. When it comes to career growth, it is an opportunity...
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Concentrix-Bacolod
Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)
• Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency...
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Bacolod
orders and ensuring timely and high-quality delivery.
You will:
• Oversee end-to-end account management, from client onboarding to ongoing service delivery
• Identify and pursue opportunities to increase sales through new business development
• Manage...
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JBW Managed Services and Consulting Corp-Bacolod
to work on-site)
Key Responsibilities
• Support the Operations Manager in supervising and managing daily call center operations
• Provide hands-on coaching and mentoring to Claims Resolution Specialists to improve efficiency and quality
• Monitor key...
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Concentrix-Bacolod
Sr. Representative, Real Time Management Job Description: The Sr. Representative, Real Time Management is responsible for managing the intraday performance of one program or line of business within a Call Center environment.This position...
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HC Global Fund Services-Bacolod
A financial services firm located in Bacolod is seeking an Associate Director/Director to manage client reporting in fund accounting. The role requires at least 8-10 years of experience, including 5-7 years in management. Responsibilities include...
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Security Bank Corporation-Bacolod
The RoleAs aBranch Operations Officer , you will act as a universal operations support officer of the branches within the area. You will act as a manpower pool in filling in temporary vacancies of officers in branches and providing quality service...
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HC Global Fund Services-Bacolod
Global") is a privately owned fund administrator serving fund managers and investment advisors in the alternative investments industry.
Job Description
Client Management Reporting
• Facilitates client coordination and audit communication during US...
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IQor-Bacolod
that treats you like family and gives back to your community.A world of opportunity is waiting.Let's get started!Job Summary: Organizes and directs the day-to-day activities related to the operation of the Call Center.Responsible for managing, training...
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