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QualfonLapu-Lapuappcast.io
of the company.
• With strong communication, organizational, and leadership skills
• With excellent interpersonal skills
About the company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression...
Qualfon PhilippinesCebu City
Qualfon Philippines is seeking a Workforce Management (WFM) Analyst to forecast workload, plan staffing, schedule resources, and monitor performance to meet service levels and customer experience goals.
You will partner with Operations, Training...
Qualfon PhilippinesPhilippinesappcast.io
OVERVIEW
Role: Senior Analyst, Process Optimization Engineering Team (POET)
GENERAL DESCRIPTION
As a Senior Analyst, Process Optimization Engineering Team (POET) member at Qualfon, this position will work on client projects (internal or external...
QualfonPhilippines
Qualfon is seeking a WF Director within our Workforce Management organization in the Philippines. The role oversees planning, scheduling and real-time management across client accounts from our Cebu and Dumaguete facilities.
The director leads...
Qualfon PhilippinesPhilippinesappcast.io
Qualfon Philippines is searching for a Senior Analyst to join their Process Optimization Engineering Team (POET). This role involves identifying improvement opportunities, managing operational information, and facilitating workshops.
The ideal...
QualfonCebu City
Qualfon seeks a Workforce Management Analyst to forecast workloads, plan staffing, schedule resources, and monitor performance to meet targets. The role collaborates with Operations, Training, Recruiting, and business leaders to optimize utilization...
QualfonCebu City · Remote
Overview
Role Overview
Job Title:
Technician, Helpdesk
Education Requirement:
Graduate of Information Technology or any related course
Responsibilities
1. Point of Contact & Customer Service
Serve as the single point of contact for both...
QualfonPhilippinesappcast.io
Qualfon seeks an experienced ITAM/CMDB admin to steward ITSM, ITAM, SAM, CMDB, and discovery platforms. You will design CMDB structures, enforce governance, and coordinate with security and stakeholders to ensure data accuracy and compliance...
QualfonCebu City
The Workforce Management (WFM) Analyst is responsible for forecasting workload, planning staffing requirements, scheduling resources, and monitoring performance to ensure operational goals are achieved. The role partners closely with Operations,...
QualfonQuezon Cityappcast.io
Qualfon in Metro Manila is seeking a qualified supervisor to lead the International Helpdesk team. You will supervise staff, ensure ticket processing and escalation procedures are followed, orient and train the team, and provide high-level IT...
QualfonCebu City
We are seeking an experienced AI Solutions Lead to drive the design, implementation, and continuous optimization of AI-powered solutions across Operations and Back Office functions supporting a major telecommunications client. This is a hands‑on,...
Dumaguetephiljobnet.gov.ph
Job Description
Posted on 6 October 2026
Qualfon is a mission-driven company and a global provider of contact center services, integrated marketing solutions and back-office processing. With experienced BPO leadership and a strong track record...
QualfonCebu Cityappcast.io
Qualfon is seeking an HR Specialist to act as the frontline support for employee inquiries and transactional HR processes. The role emphasizes timely handling, data integrity in HR systems, and collaboration with COEs to improve processes.
Work...
Cebu Cityphiljobnet.gov.ph
Job Description
Posted on 29 September 2026
Overview
• About the Company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each...
QualfonManilaappcast.io
Qualfon in Metro Manila is seeking a qualified supervisor to lead the International Helpdesk team. You will supervise staff, ensure ticket processing and escalation procedures are followed, orient and train the team, and provide high-level IT...
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