Quality Assurance Officer

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Southwestern University Medical Center is looking for a highly organized Quality Assurance Officer who can be a great partner in the compliance and monitoring of company quality assurance standards.

Duties and Responsibilities:

• Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables.
• Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs.
• Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements.
• Develop or update patient/hospital complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints.
• Monitor risk-management procedures and maintain and analyze problem logs to identify and report recurring issues to management and product development.
• Provide training and support to the quality assurance team on systems, policies, procedures, and core processes.

Qualifications:

• Graduate of any relevant Bachelor’s Degree
• Professional certifications with medical or clinical background is a plus
• Superb computer competence, including database management
• Knowledge of quality assurance terminology, methods, and tools
• Analytical, problem-solving, and decision-making skills
• Demonstrated knowledge of testing best practices, version control practices and defect management practices
• Highly organized and proactive