Team Leader - Mandaue
The Global Sourcing Group Mandaue
We're Hiring: Team Leader for Our Virtual Assistant Team!
Are you a natural leader with a passion for developing people and driving results?
Innovately.OPC is expanding and we're looking for a Team Leader to oversee our growing team of talented Virtual Assistants.
Your Responsibilities:
- Manage, coach, and mentor a team of VAs
- Monitor productivity and ensure quality performance
- Handle client escalations and provide proactive solutions
- Conduct regular performance reviews and team meetings
- Coordinate with upper management on staffing and operations
Qualifications:
- Proven leadership experience in a BPO or VA setup
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Familiarity with VA tools (ClickUp, Slack, Google Workspace, etc.)
- Must be proactive, adaptable, and results-driven
- Experience with US-based clients is a plus
Perks & Benefits:
- Competitive compensation
- Supportive, collaborative culture
- Career growth opportunities
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hashtag#JoinOurTeam
This is an ONSITE work set-up
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