Team Leader - Mandaue

apartmentThe Global Sourcing Group placeMandaue calendar_month 

We're Hiring: Team Leader for Our Virtual Assistant Team!

Are you a natural leader with a passion for developing people and driving results?

Innovately.OPC is expanding and we're looking for a Team Leader to oversee our growing team of talented Virtual Assistants.

Your Responsibilities:

  • Manage, coach, and mentor a team of VAs
  • Monitor productivity and ensure quality performance
  • Handle client escalations and provide proactive solutions
  • Conduct regular performance reviews and team meetings
  • Coordinate with upper management on staffing and operations

Qualifications:

  • Proven leadership experience in a BPO or VA setup
  • Excellent communication and interpersonal skills
  • Strong organizational and time-management skills
  • Familiarity with VA tools (ClickUp, Slack, Google Workspace, etc.)
  • Must be proactive, adaptable, and results-driven
  • Experience with US-based clients is a plus

Perks & Benefits:

  • Competitive compensation
  • Supportive, collaborative culture
  • Career growth opportunities
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This is an ONSITE work set-up

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