2026-7865 Systems Engineer-Mid (Night Shift)
Arch Global Services Quezon City Full-time
Schedule: Night Shift
The Jira & Confluence Administrator is responsible for the configuration, administration, and optimization of Jira Cloud and Confluence Cloud. This role supports enterprise workflow design, system governance, integrations, and user enablement.The administrator ensures platform stability, security, and effective usage while enabling teams through efficient tooling and best practices.
Job Responsibilities:
- Jira & Confluence Administration
- Configure and maintain Jira Cloud projects, workflows, screens, issue types, fields, permissions, and notifications.
- Administer Confluence Cloud including spaces, templates, permissions, and content organization.
- Manage user and group access, ensuring compliance with governance standards.
- Integrations & API
- Build and maintain integrations using the Jira REST API, including JSON, tokens, and webhook-based automation.
- Support internal systems and reporting tools that interact with Jira Cloud.
- Ensure secure integration patterns, including service account and token governance.
- Governance & Optimization
- Develop and enforce standards and best practices for Jira Cloud project configuration and Confluence Cloud space governance.
- Monitor licensing, storage, and system configuration hygiene.
- Work closely with security/compliance teams to ensure platform audit readiness.
- Support & User Enablement
- Provide Tier 2/3 support for Jira Cloud and Confluence Cloud.
- Assist teams with workflow design, automation configurations, templates, and knowledge‑base structure.
- Create documentation and deliver training on platform best practices.
Quezon City
What We Look For
Must Have
• Availability to work night shift hours with flexible scheduling
• 5 to 8 years of hands-on experience supporting z/OS systems in a production environment
• Strong knowledge of CICS configuration, performance tuning...
Quezon City
Job Description
Posted on 15 June 2026
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defining qualities:
• Strong foundation in IT systems and infrastructure, with a degree in IT, Computer Science, Engineering, or equivalent hands-on experience.
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