Driver operation (Driver engagement lead), SPX Express
Shopee Manila Full-time
Job Description
- Develop and execute driver engagement and retention strategies to maintain a strong and active driver base
- Design and manage incentive programs, campaigns, and communications to drive driver activity and performance
- Analyze driver behavior and performance data to identify gaps and opportunities (activation, churn, productivity)
- Lead onboarding, reactivation, and lifecycle management initiatives for drivers
- Work cross-functionally with Operations, Product, and Marketing to improve driver experience and platform usability
- Manage and mentor engagement team members to ensure effective execution
- Gather driver feedback and translate insights into actionable improvements
Requirement
Qualifications- 4–7+ years in operations, engagement, or lifecycle management roles
- Experience managing teams and executing large-scale initiatives
- Background in logistics, transportation, e-commerce, or gig-platform environments preferred
- Skills
- Strong data analysis skills (Excel/Google Sheets; SQL is a plus)
- Experience in campaign management, incentives design, or lifecycle marketing
- Strong problem-solving and execution skills in fast-paced environments
- Excellent communication and stakeholder management skills
Other Requirements:
- Highly organized and results-driven
- Comfortable working in a startup setting with evolving processes
ShopeeQuezon City, 10 km from Manila
Job Description
• Develop and execute driver engagement and retention strategies to maintain a strong and active driver base
• Design and manage incentive programs, campaigns, and communications to drive driver activity and performance
• Analyze...
Manila
in the company vehicle.
• Operates assigned company vehicle in accordance with the prevailing traffic regulations and always observes safe or defensive driving.
• Transports company goods, personnel or guests on official company business efficiently and safely...
ABest Express Inc.Manila
The role
We are seeking a skilled and reliable DRIVER to join our team at ABest Express Inc. Based in Bangkal Makati City Metro Manila, you will play a vital role in our courier, drivers and postal services operations, delivering packages and goods...