[ref. o84540720] Cognizant Technology Solutions - BS Nursing - Fresh Grads | Life Science Account

About the role

Join Cognizant Technology Solutions Philippines Inc. as a BS Nursing Graduate with 1-Year BPO Healthcare. This full-time position is based in Taguig City Metro Manila and offers the opportunity to work in the exciting customer service and call centre industry.

• Provide high-quality customer service to clients in the healthcare industry
• Handle inbound and outbound calls, emails, and other customer inquiries
• Resolve customer issues and concerns in a professional and timely manner
• Maintain accurate records and documentation of customer interactions
• Collaborate with cross-functional teams to ensure customer satisfaction
• Participate in training and development programs to continuously improve your skills

• Bachelor's degree in Nursing or a related healthcare field
• 1 year of experience in customer service or call centre operations
• Strong communication and interpersonal skills
• Excellent problem-solving and critical thinking abilities
• Proficient in English, both written and verbal
• Passionate about providing exceptional customer service
• Ability to work in a fast-paced, dynamic environment