Technical support staff
Makati
Job Description
Posted on 26 April 2025
POSITION: IT TECHNICAL SUPPORT SPECIALIST
Job Description:
- Identifying and resolving technical issues with software, hardware, and networks. Develop and oversee compliance programs, conduct audits, and provide guidance to employees on regulatory requirements.
- Assisting users with technical problems through various channels like phone, email, or chat.
- Keeping records of customer interactions, troubleshooting steps, and solutions.
- Testing compatibility of new programs with existing ones and evaluating system expansions.
- Gathering and analyzing customer feedback to improve products or support processes.
- Graduate of any college courses is an advantage.
- Minimum of one (1) year experience in IT company.
- Proficiency in computer applications and software.
Work location
CITY OF MAKATI, NCR, FOURTH DISTRICT
Remarks
Name: XI, HUIYAAddress: Makati City
Nationality: Chinese
Intended period of employment: Two (2) years
Workplace location: 36F Robinson Summit Center 6783 Ayala Ave., Bel-Air, Makati City
Apply now
Flat PlanetMakati
Provide Solutions, Drive Success: Become Our Technical Support Consultant
Job Summary
As a Technical Support Consultant to our organization, you'll be an integral part of our Platform Support Team, ensuring the seamless operation of our platform...
Mandaluyong, 3 km from Makati
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes...
Makati
with electrical systems and equipment.
Technical Support: Provide technical support and assistance to clients and team members.
Documentation: Prepare and submit detailed written reports on service activities and findings.
Use of Instruments: Utilize various...