IT Specialist (Zoho suites Applications)
Biosite Medical Instruments, Inc. Davao Full-time
The IT SPECIALIST will be responsible for the development, implementation, maintenance, and optimization of the Zoho suite of applications used across Biosite Medical Instruments Inc. This role requires strong technical skills, a deep understanding of Zoho CRM, and other Zoho products, and the ability to translate business needs into system configurations and automations that support operational efficiency and scalability.
Responsibilities:
- Design, customize, and implement Zoho applications including (Zoho CRM, Zoho Creator, Zoho Book, Zoho People, Zoho Inventory, Zoho Analytics.)
- Develop and Manage system Automations, workflows, and custom functions using Deluge Scripting.
- Collaborate with cross-functional departments (Sales, HR, Finance, Operations) to assess business needs and translate them into Zoho-based solutions.
- Provide day-to-day support, troubleshooting, and user training for all Zoho applications.
- Monitor system performance, perform regular data audits, and ensure data integrity and security.
- Integrate Zoho apps with third-party platforms and API’s as needed.
- Documents configurations, changes, and standard operating procedures for Zoho systems.
- Stay current on Zoho Product updates and recommend relevant enhancements to improve system usage.
- Assist in the digital transformation roadmap of the company using low-code/no-code solutions.
- Ensure compliance with data protection policies and internal IT standards.
Qualifications:
- Bachelor’s degree in Information technology, Computer Science, or a related field.
- At least 2-4 years of proven experience working with Zoho applications (CRM, Creator, People and Books).
- Proficient in Deluge scripting, API integration, and workflow automation within the Zoho ecosystem.
- Strong problem-solving skills with the ability to independently troubleshoot and optimize systems.
- Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders.
- Experience in medical device, healthcare or regulated industries is a plus.
- In-depth knowledge of medical products, devices, and services, as well as the target market (e.g., hospitals, doctors, clinics, buyers) and competitor offerings.
- Ability to analyze sales data, assess the effectiveness of strategies, and adjust tactics based on market trends and results.
Davao
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