Food Service Supervisor

1. Managed daily store opening and closing operations while ensuring consistent execution of Quality, Service, and Cleanliness (QSC) standards. Supervised shift operations to maximize productivity, efficiency, and profitability.
2. Ensured excellent customer service by maintaining a positive and engaging work environment.
3. Oversaw daily store operations, ensuring product quality, service standards, and compliance with company policies. Maintained cleanliness, organization, and proper working condition of dining, kitchen, and front-of-house areas.
4. Monitored serving times and ensured compliance with product quality standards. Resolved customer concerns promptly and professionally.
5. Managed inventory, monitored stock levels, received deliveries, and ensured product availability. Conducted daily, weekly, and monthly inventory counts and performed necessary stock adjustments.
6. Led, coached, and developed team members while preparing efficient work schedules.
7. Implemented cleaning and preventive maintenance schedules and performed basic equipment troubleshooting.

JOB QUALIFICATIONS:

1. Functional/Technical capabilities:

• Ability to communicate effectively
• Computer literate

1. Years of relevant work experience:

• Preferably with 2-3 years experience in related industry

1. Education (bachelor's degree) or Mandatory certifications:

• College graduate