Front Office Associate

apartmentBluewater Resorts placeLapu-Lapu calendar_month 

FRONT OFFICE ASSOCIATE

Job Summary:

The Front Office Associate is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and assisting with inquiries. This role involves maintaining an efficient and professional front desk operation, ensuring guest satisfaction, and managing administrative tasks related to front office activities.

Qualifications:

  • Bachelor’s degree in Tourism, Hospitality Management, or a related field is required.
  • Previous experience in front office or customer service, preferably in the hospitality industry.
  • Strong communication and interpersonal skills.
  • Proficiency in front desk operations, including reservation systems and handling transactions.
  • Ability to manage time efficiently and multitask in a fast-paced environment.
  • Good problem-solving skills and the ability to remain calm under pressure.
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