Customer service assistant
Makati
Job Description
Posted on 18 July 2025
Job Title: Customer Success Specialist- Handles a range of frontline Customer enquiries within the agreed processes and ways of working.
- Manages the Retail Loyalty Customer Experience by processing customer loyalty registration and personal data management, supporting the redeeming and transferring of Customer Loyalty points, managing the lost/stolen/forgotten cards process, and resolving Loyalty complaints.
- Performs compliance checks on fraud and manual data quality control.
- Supports Data Integrity Management and collaborate with third party logistics companies.
- Bachelor’s degree in Business Management
- Experience in Customer service or operations
- Experience in Microsoft Office and social media platforms
- Proficiency in the Customer (C1), English (B2) and French (B1) language
Work location
CITY OF MAKATI, NCR, FOURTH DISTRICT
Remarks
Name of foreign national: Marise Mbong KenwaNationality: Cameroonian
Address: Cainta Rizal
Position: Customer Success Specialist
Intended period of employment: 3 years
Applications may be sent to: MLA-DEL-PH-Recruitment@shell.com
Apply now
Manila, 6 km from Makati
Job Description
Posted on 16 July 2025
We are seeking a highly motivated and customer-focused Customer Service Assistant to join our team. The successful candidate will provide exceptional customer service to our clients, respond to inquiries...
Willis Towers WatsonManila, 6 km from Makati
As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take...
Makati
Job Description
Posted on 17 July 2025
Chevron is accepting online applications for the position of Customer Service Representative located in Makati, Philippinesthrough June 12, 2023.
Responsibilities for this position may include...