Multi Store Manager
Karofi Holding Manila Full-time
Key Responsibilities
- Own sell-out performance across assigned retail chains and stores, with full accountability for store-level results.
- Manage end-to-end in-store operations, including PG deployment, manpower planning, shift scheduling, attendance, and performance management.
- Ensure optimal manpower coverage based on store traffic, peak hours, weekends, and sales campaigns; proactively reallocate resources when required.
- Execute retail sales programs, promotions, incentives, and activation activities to maximize conversion and productivity.
- Train, coach, and supervise PGs and store staff on product knowledge, selling skills, upselling, and customer engagement.
- Monitor daily store-level performance, identify execution gaps, and implement corrective actions directly on the shop floor.
- Ensure in-store execution standards, including product display, planogram compliance, POSM visibility, demo readiness, and sales floor discipline.
- Work closely with Store Leader/Store Manager to coordinate sales execution and manpower arrangement.
- Track store-level inventory, highlight out-of-stock or slow-moving items, and coordinate with relevant teams to support sell-out.
- Collect market intelligence, competitor activities, and customer feedback; prepare regular sales and operational reports for management.
- Diploma or Bachelor’s degree in Business Administration, Marketing, or related fields.
- 7+ years of hands-on experience in retail sales execution, preferably within electronics or modern trade chains.
- Proven experience managing shop-floor sales operations, including sell-out ownership, PG supervision, manpower deployment, and shift scheduling.
- Strong sales-driven mindset with solid understanding of retail chain operations.
- Hands-on experience in training and coaching PG or retail sales teams.
- Comfortable working full-time on the shop floor and making fast operational decisions.
- Good English communication skills for daily coordination.
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