Retail Associate / Senior Retail Associate (NLEX Caltex Mega Station Outlet)

Purpose of the Job

Contribute to meeting or exceeding store sales and profit targets by:

• Passionately inspiring consumer loyalty to the brand
• Effectively serving and selling to customers
• Diligently executing store operations

Accountabilities:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

Professional background/ Experience:

• Preferably between 1-2 months working in Retail (sports/fashion) and Service/Hospitality/F&B industry
• Basic numeracy, literacy, and verbal communication skills
• Industry: Preferably in Retail (sports/fashion) and Service/Hospitality/F&B industry
• Education: At least secondary or vocational
• Tools/Technology: Basic in MS Office Applications; Word, Excel, Power Point; and Outlook
• Good command in oral and written English & Filipino