Sales VA / Appointment Setter
WE ARE HIRING SALES / APPOINTMENT SETTER ONSITE! (Cebu / Pampanga)
ABOUT US
The Global Sourcing Group is a US-based Knowledge Processed Outsourcing company established in 2012.
We recruit Philippines-based talent with the intent to give our clients the ability to delegate day-to-day tasks. We recruit professional, dependable, and diligent individuals who are dedicated to building long-term relationships.
Our office is located in Cebu where most corporate USA companies are based at Bldg 3 JDN Square IT Center P. Remedio Street, Mandaue City, Cebu, Philippines.
Apply now and be a part of our growing company!
CORE VALUES:
C-Client first
H-Humble and Genuinely Care
I- Integrity
L- Low maintenance and positivity
D- Disciplined and Process Oriented
Position Summary:
We are seeking a highly motivated and results-driven Virtual Assistant (VA) to provide appointment setting, sales support, and customer service support. The ideal candidate will have extensive experience in client engagement, excellent English communication skills, a good understanding of construction or design-related concepts, and the ability to work efficiently in a fast-paced, target-driven environment.
Major Requirements- Advance appointment setting skills, sales support, and advanced customer service skills is highly required. (5 years or more)
- Basic understanding of construction/design terms: specification, bid list, project phases, bathroom products is highly required.
- Experience in construction, real estate, or interior design industry is highly required.
Communication Skills
Clear, confident, and professional speaking voice; ability to explain your purpose briefly and persuasively without being pushy. Listen carefully to capture every detail, not just to reply.
Comprehension Skills- Quick understanding: Ability to immediately grasp what the contact is saying, including technical terms, project details, requirements, or concerns — even when explained briefly or informally.
- Interpretation: Understand the meaning behind what is said
- Instruction comprehension: Clearly understand and follow your team’s guidelines, scripts, and instructions on what information to gather and what appointments to set.
- Information retention: Remember key details from past conversations — such as contact names, titles, project timelines, specific needs they mentioned, or when they asked you to follow up — without needing to check notes constantly.
- Good computer skills (MS Office, Google Workspace, spreadsheets, email).
- Familiarity with CRM software is a plus (Salesforce and Aircall)
- Confident, friendly, and persuasive personality.
- Goal-oriented and target-driven.
- Strong work ethic and self-discipline.
- Willingness to learn about your products and the industry.
- Excellent command of English (verbal and written);
- Willingness to make high daily call volumes.
- Comfortable working with targets and KPIs.
This is an ONSITE work set-up