Retial Project Manager

Oracle Retail Project Manager

Summary

Project Manager is responsible for successful delivery of a Retail project for a client based in Indonesia. The successful candidate will be responsible for supervising a team of consultants, ensuring quality work at customer sites and be accountable for operational/financial metrics and maintaining project/portfolio profitability while ensuring quality of project delivery and maintaining customer referenceability.

The main objectives of this role are to:

• Develop long term valued relationships with clients.
• Successfully understand and manage expectations throughout the implementation process.
• Ensure the delivery of high quality and appropriate solutions.
• Assure project delivery to approved financial targets (project margin responsibility).
• Ensure adherence to operational policies and methodology.

The position requires an estimate 70%-80% travel to Indonesia.

• Reports to Consulting Delivery Practice Director for general performance and project delivery responsibilities.
• Reports to the client senior level and project management, in the context of the program's objectives and deliverables.
• No direct reports but runs a management team of very senior Consultants from Oracle, as well as Partners and third parties when required, frequently geographically dispersed (including offshore resources).
• Works towards geography Consulting utilisation target and project profitability targets.
• Provides coaching, guidance, and feedback to develop skills of team members.

• Managing the transition from the client's acceptance of proposal to project initiation.
• Defining the scope, expectations, and implementation approach of the project; then establishing and maintaining stakeholder commitment to this approach.
• Developing an effective risk mitigation strategy for the project, including time and financial contingencies.
• Create and implement Project Plans that outline the Project Management processes including:
• - Estimates, a quality plan, key deliverables, resources required, roles and responsibilities, risks, issues and dependencies according to Oracle's quality standards.
• Providing leadership and direction for the Project Team including managing their performance.
• Monitoring the progress against the Project Plan.
• Controlling resource utilisation and project expenditure.
• Managing & controlling the project level contract between Oracle and the client; overseeing the applicable contract change processes as required.
• Producing regular and accurate progress reports for the Client's management and Oracle Project Sponsor and Retail Management team.
• Escalating issues to the right level of management in Oracle and the client organization, as appropriate.
• Seeking opportunities to develop new Oracle business with the client, based on a deep understanding of the client's business, identifying, and communicating to Sales Management such opportunities.
• Ensuring clients are satisfied with the delivered project.
• Communicating within Oracle the lessons learnt on any project.

• Generate a Project Plan for each project which fully reflect the bid requirements.
• Communicate the plan and gain client buy-in and agreement.
• Regularly update the client on progress against plan
• Ensure that all aspects of customer projects are delivered on time and within the agreed budget.
• Generate Change Request Forms as required and obtain appropriate client approval.
• Generate Closure Reports and ensure receipt of Acceptance Certificate(s).
• Secure client satisfaction.
• Achieve target project margin.

• Analytical and problem-solving skills.
• Excellent written and oral communication (English – Mandatory).
• Results orientation.
• Influencing and negotiating.
• Methodology and best practice focused.
• Exceptional organisational, planning and management skills employing appropriate tools such as Microsoft Project, Excel etc.
• Organisational awareness.
• Leadership.
• Technical/professional depth and credibility.
• Continual Oracle Retail improvement and knowledge sharing.
• Client management.

• Prior consulting experience essential, including large-scale software implementations that incorporate application modifications and multi-site delivery model.
• Experience with (Oracle) retail software or direct retail industry experience preferred.
• Understanding of market leading project management software tools.
• Proven track record in the management and reporting of project KPIs and schedule.
• PMI Certification preferred.