Customer relations officer

placeQuezon City calendar_month 

Job Description

Posted on 20 May 2025
  • Delivers high quality customer service by providing effective service strategy within the
branch.
  • Completes basic transactions for customers within the branch.
  • Educates customers on loan type products and provides appropriate answers to customer
inquiries.
  • Works with business partners to grow the customer base through direct contact with the
public.
  • Takes ownership of customer concerns and continually strives to be the primary connection
between the customer and organization in order to ensure a consistent and valued customer
experience.
  • Communicates effectively with business leaders and community members with regard to
loan type products and services.
  • Directly engages with customers and potential customers by determining customer needs,
recommending bank products, and completing the account opening process.
  • Performs other tasks assigned by Branch Head / Cooperative Team Leader from time to

time.

Qualifications/Requirements
  • College level, preferably business-related but not required
  • preferably with sales, field work or account management experience
  • Good written and oral communication skills
  • Very good interpersonal skills
  • Industrious, willing to learn new techniques and adopt to various procedures and policies.
  • Team player
  • Commitment to achieve agreed goals
  • Computer Literate
  • Motorcycle, valid driver’s license, and driving skills are required

Work location

QUEZON CITY, NCR, SECOND DISTRICT

Remarks

No additional remarks

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