IT Operations Lead
Concepcion Industrial Corporation Muntinlupa
Lead and oversee daily Service Desk operations across all entities.
- Ensure timely resolution of incidents, service requests, and escalations.
- Act as the primary escalation point for complex IT issues.
- Monitor SLA compliance and service performance metrics.
- Coordinate with infrastructure, applications, and third-party vendors as needed
- Drive continuous improvement initiatives to enhance user experience and service efficiency.
- - Lead and oversee daily Service Desk operations across all entities.
- Ensure timely resolution of incidents, service requests, and escalations.
- Act as the primary escalation point for complex IT issues.
- Monitor SLA compliance and service performance metrics.
- Coordinate with infrastructure, applications, and third-party vendors as needed
- Drive continuous improvement initiatives to enhance user experience and service efficiency.
Eclaro Business Solutions IncorporatedMuntinlupa
Job Description
About the Role:
The Senior IT Operations Engineer is responsible for ensuring the stability, reliability, and operational readiness of critical business systems. This role supports critical daily cycle processes, assists users...
ConduentPasay, 19 km from Muntinlupa
with people, process and technology.
• Good understanding of production IT Environment and IT Operations
• Strong interpersonal and teamwork skills.
• Ability to work rotating shifts to support 24/7/365 organization
• Experience in a technical support...
Mizuho BankMakati, 20 km from Muntinlupa
Job Description:
• Manage and administer servers, printers and workstations
• Provide Level 2 IT-related troubleshooting and support (Hardware and Application)
• Perform daily IT operations
• Perform system opening and closing
• Perform daily...