SAM Data Associate - Philippines - ref. z0395519
This a Full Remote job, the offer is available from: Philippines
About the Client
Softchoice Corporation, a World Wide Technology company, is a software and cloud-focused IT solutions provider that equips people to be engaged, connected and creative at work, and organizations to be agile, innovative, and secure by delivering AI-powered cloud and digital workplace solutions.Through our mission, we unleash the potential in people and technology to unlock value for our customers as we guide them through their transformation journey with comprehensive end-to-end solutions.
The impact you will have:
As a Software Asset Management (SAM) Data Associate, you will work directly with Softchoice’s business teams and stakeholders to promote consistency, quality, integrity, and standardization of customer-facing data on our Softchoice SAM+ Hub.You will provide white-glove data updates for our strategic account base.
What you’ll do:
- Manage and ensure the integrity of customer-facing data within our systems, and update customers' data to increase customer satisfaction
- Perform data updates and maintenance with a high level of accuracy and attention to detail
- Collaborate with business teams and stakeholders to ensure data consistency and quality using various data sources
- Maintain clear and up-to-date statuses on data requests and incidents
- Participate in the development and documentation of data maintenance processes
Requirements
What you’ll bring to the table:
- 2+ years of related experience in data management, including data collection and manipulation
- Hands-on experience working with data in Salesforce
- Proficiency in Excel, including advanced functions, pivot tables, etc.
- Strong attention to detail and a commitment to data accuracy
- Excellent communication and collaboration skills
- Customer service experience
- Knowledge of Power BI reporting is a plus
- Experience with SAP is a plus
- Must be willing to work 9am-6pm Eastern Timezone
Benefits
WHAT WE OFFER:
✔ Work-from-home setup
✔ Great Place to Work-Certified Company
✔ Premium HMO
✔ Holistic employee experience
✔ Rewards and incentives
✔ Monthly engagement activities
✔ Career advancement opportunities
✔ Paid referral program
This offer from "Booth & Partners" has been enriched by Jobgether.com and got a 72% flex score.