Technical support staff
Angeles
Job Description
Posted on 1 June 2026
Known as Junior IT and Data Support Staff- Provide IT support to employees in a timely and effective manner
- Install and configure software, hardware, and network
- Monitor system performance and troubleshoot issues
- Manage Microsoft 365 Apps, Admin for Microsoft, Azure Active Directory, and Microsoft Intune Endpoint Management
- Develop and maintain documentation for IT systems
- Collaborate with other IT team members to resolve complex issues
- Manage and maintain the organization's Computer Network (LAN, WAN, and VPN)
- Provide technical support for the client and internal staff of the company
- Monitor and maintain computer systems, network devices, and other company assets
- Analyze log files, investigate, correct and record errors that are discovered
- Document features, technical specifications, and infrastructure requirements for job processes
- Monitor industry trends, technologies, and standards
- Analyzing existing computer systems and making recommendations for upgrades and improvements.
- Developing and overseeing the installation of systems, which include software and hardware.
- Performing tests and troubleshooting, as well as quality assurance.
- Onboard and offboard new staff members whilst maintaining company asset register.
- Commit to completing training courses and passing exams for each training.
- Bachelor’s degree in Information Technology, Computer Science, or related field
- Strong troubleshooting and problem-solving skills
- Knowledge of networking concepts (LAN, WAN, VPN)
- Experience in hardware and software installation/configuration
- Experience in IT support, systems administration, or network management
- Experience in Microsoft 365, Azure Active Directory, and endpoint management tools (e.g., Intune)
- Familiarity with cybersecurity best practices and data protection
- Strong documentation and technical writing skills
- Ability to manage multiple tasks and prioritize effectively
- Good communication and customer support skills
Work location
ANGELES CITY, PAMPANGA
Remarks
No additional remarks
Apply now
Boomering Inc.Angeles
Position Title: Level 2 Technical Support Engineer
Work Set-up: Work From Home
Schedule: 7 AM – 4:00 PM PH Time
Salary Package: Php 50,000 – Php 55,000
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