Assistant Restaurant Manager, RO Restaurant Management

apartmentJollibee Foods Corporation placeLas Piñas scheduleFull-time calendar_month 
The Assistant Restaurant Manager (ARM) ensures efficient restaurant operations, alongside the Restaurant Manager. He/she helps oversee various aspects of daily operations, staff management, customer service, and achievement of the store’s financial and FSC goals.

KEY RESULT AREA (action- reason-result/s formula) KEY

Key Result Area 1: SALES
  • Ensures that all required operational support requirements are in place (4Ms). Coordinates and works with RM for required operations support. Provides inputs and recommendations for improvement.
  • Ensures that sales building activities are properly implemented. Provides inputs and recommendations for improvement.
  • Assists Restaurant Manager in sales building initiatives by implementing Client Calls and maintenance of client business relations for assigned Institutional Accounts.
  • Gathers sales data for business channels, competition, or RTA as assigned. Responsible for data accuracy and timeliness.
Key Result Area 2: FSC
  • Recommends and implements FSC improvement programs for the assigned area, as assigned by RM. Responsible for the achievement of identified program objectives.

-Front-of-the-house

-Back-of-the-house
  • Sanitation & Pest Control
  • Prepares and updates the following as assigned by RM. Responsible for its accuracy and applicability.
  • Supplies/Station Guides
  • Master Cleaning Schedule
  • Management Activity Planner (Checklist)
  • Repairs & Maintenance Schedule
  • Ensures resolution and investigation of customer feedback
Key Result Area 3: PROFIT
  • Implements defined cost management activities / programs, as assigned by RM.
  • Responsible for achievement of defined program targets.
  • Utilities – Electricity, Water
  • Operating Supplies
  • Janitorial Supplies
  • Office Supplies
  • Dailies
  • FCPC
  • Other Expenses (e.g., Transportation)
Key Result Area 4: PEOPLE
  • Responsible for proper implementation of assigned activity, as assigned by RM. Responsible for achievement of defined objectives/targets.
  • Prepares and posts cooks’ schedules based on guidelines provided, and adjusts schedules, as needed.
-Ensures third-party arrangement is achieved and escalates to the Restaurant Manager any issues encountered.
  • Ensures implementation of Cook Trainee Training & Certification.
  • Assists the RM in the development and performance monitoring of cooks.
  • Implements specific Cook Communication Program/Activity, as assigned
Others
  • Supports the compliance of the stores to all government requirements
  • Fund custodian and daily inventory control. Implementation of cash control and inventory management
  • New store openings, ensures completion of tasks assigned by RM.
Education: College graduate, preferably Hotel & Restaurant Management or any Business-related course.

Experience: Preferably with 1-2 years of experience in a supervisory function. Fresh Graduates

Skills and Essential Traits
  • Strong leadership skills
  • Persistent
  • Optimistic
  • Enthusiastic
  • Collaborative
  • FSC Management
  • Guest Feedback Management
  • Budgeting
  • Profitability Management and Financial Analysis
  • Local Restaurant Marketing JOB FACTORS
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