Sales Operations Coordinator

placeManila scheduleFull-time calendar_month 

Sales & Operations Coordinator (Remote)

About the Role

We are looking for a highly organized and proactive Sales & Operations Coordinator to support both sales processes and day-to-day operational workflows. This role plays a key part in ensuring smooth coordination between internal teams, customers, and leadership while maintaining accurate reporting, scheduling, CRM management, and operational execution.

The ideal candidate is detail-oriented, comfortable handling multiple priorities, and experienced in supporting fast-paced teams across operations and sales functions.

What You'll Do
  • Coordinate daily operational and administrative tasks across teams
  • Support sales processes including lead tracking, CRM updates, pipeline management, and follow-ups
  • Maintain accurate customer, sales, and operational records
  • Generate reports, dashboards, and performance tracking summaries
  • Assist with scheduling, task coordination, and workflow management
  • Communicate with internal teams, clients, and stakeholders to ensure smooth operations
  • Handle escalations, operational issues, and follow-through on action items
  • Monitor KPIs and identify areas for process improvement
  • Assist with onboarding, documentation, and SOP management
  • Ensure operational accuracy and timely completion of tasks
Qualifications
  • 3+ years of experience in Operations, Sales Operations, Operations Coordination, Administrative Support, or related roles
  • Experience supporting both operational and sales-related workflows
  • Strong proficiency in Google Sheets, Excel, and reporting tools
  • Experience using CRM platforms such as HubSpot, Salesforce, Zoho, or similar
  • Strong organizational and multitasking skills
  • Excellent written and verbal English communication skills
  • Ability to work independently in a fast-paced remote environment
  • Strong attention to detail and problem-solving abilities
  • Comfortable handling multiple priorities and cross-functional coordination
Nice to Have
  • Experience supporting US-based clients or remote teams
  • Experience in logistics, staffing, BPO, SaaS, or service-based industries
  • Familiarity with KPI tracking, reporting, and workflow automation
  • Experience with Slack, Asana, ClickUp, or project management tools
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