Firmware Quality Assurance Engineer
Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.
When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.
From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.
Do you want to explore the technology that makes up a product? Do you want to be an advocate for the customer and a partner to the product development teams? Do you enjoy working with cross-functional teams of different cultures and backgrounds?If you answered yes to these questions, then this could be the role that you have been looking for.
About the role:
The Firmware Quality Assurance Engineer is responsible for ensuring the quality, reliability, and performance of firmware and software used in printer systems. This role supports test strategy, system validation, and risk management while working closely with cross‑functional and external partners.
Key Responsibilities:
- Evaluate firmware and software quality to ensure customer expectations are met for reliability, functionality, performance, and usability.
- Design and execute test strategies and test plans, including non‑functional testing (e.g., performance, scalability, and reliability).
- Collect, analyze, and communicate test results, quality metrics, and risks to stakeholders.
- Log, track, and drive resolution of defects and issues in collaboration with development teams.
- Contribute to system design validation, ensuring interoperability and alignment with established enterprise standards and architectures.
- Support quality management practices and oversee testing activities for third‑party deliverables.
- Identify technical and product risks, recommend mitigation strategies, and communicate impacts to schedule, cost, and quality.
- Participate in technical reviews, project planning, and status reporting.
Qualifications:
Must-Haves:
- Bachelor’s degree in Engineering, Computer Science, or related field.
- Experience in firmware/software quality assurance, testing, or related quality systems.
- Strong analytical, problem‑solving, and communication skills.
- Ability to work independently while collaborating effectively with cross‑functional, global teams.
Nice-to-Haves:
- Leadership, coordination, and cross‑functional collaboration experience.
- ISTQB or similar software testing certification.