Mandarin Bilingual Customer Service Representative

我们正在寻找一位普通话流利的候选人加入我们的团队。如果您对跨文化沟通充满热情，并渴望能够在充满活力的环境中脱颖而出，我们非常欢迎您的加入！

You are a customer focused person responsible for ensuring extraordinary service by promptly and accurately responding to phone calls from existing customers, making it easy for them to do business with us, and solving their issues. You will be responsible for evaluating and analyzing customer account information and recommending tailored solutions to the customer that add value to their business.

• Up to Php 109,000 monthly package (inclusive of Language Premium and Basic salary, Taxable)
• Up to 10% Night Differential Pay
• HMO on your first day + up to three (3) FREE dependents*
• Life insurance up to 500K*
• Salary payout every 2 weeks
• Fast-Moving Career Progression
• Employee discount at select partner establishments

Requirements:

• Must be fluent in speaking both Mandarin and English
• Call center experience is a plus
• Amenable to work in fixed graveyard shift schedule
• Must be amenable to work onsite at VXI Quezon City
• Can start ASAP
• For foreign nationals:
• Must have eligibility to work in the Philippines
• Must hold a tourist visa; if formerly/currently employed with 9G visa, previous/current employer must downgrade it to Tourist visa
• Must have a valid passport at least 1 year before expiry

如果您符合上述资格并期待加入一个充满成长机会的团队，欢迎立即提交您的履历，我们期待与您相会！