[ref. a17369401] Junior System Quality Assurance (QA) Officer

Job Title:

Junior System Quality Assurance (QA) Officer

Job Type:

Full-time | Entry Level

Department:

Technology and Systems Services (TSS) – System Quality Assurance Unit

Job Summary:

The position is ideal for fresh graduates or individuals with limited experience looking to grow their skills in system and software quality assurance.

Key Responsibilities:

• Conduct functional, usability, regression, and performance testing based on predefined test cases and standards.
• Create and execute manual test cases and report findings clearly.
• Document system bugs, errors, and other issues with complete steps for reproduction.
• Collaborate closely with the development team to clarify requirements and resolve defects.
• Participate in reviews of requirements, specifications, and other project documentation.
• Assist in maintaining QA documentation such as test plans, logs, and reports.
• Help ensure that all delivered systems meet quality and performance benchmarks.
• Stay updated with basic QA tools, best practices, and system testing trends.
• Perform other related tasks as assigned by the QA Lead or Department Head.

Qualifications:

• Education: Bachelor’s degree in Information Technology, Computer Science, Information Systems, or any related field.
• Experience: Internship or academic background in software/system testing is an advantage but not required.
• Technical Skills:
• Basic understanding of software development life cycle (SDLC) and QA methodologies.
• Familiarity with databases, browsers, and basic front-end/backend system functions.
• Knowledge of basic debugging and test documentation.
• Soft Skills:
• Strong attention to detail and problem-solving skills.
• Excellent communication and teamwork skills.
• Ability to learn new tools and processes quickly.

Preferred but not required:

• Familiarity with bug tracking tools (e.g., Jira, Trello, Bugzilla).
• Knowledge of basic HTML/CSS, SQL, or any programming language.