Process Analyst - Bank Operations, Treasury & TEA | Hybrid

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

JOB SUMMARY:

Support operations in resolution of escalated and critical matters. Perform process review and diagnosis for upstream or downstream processes as service-on-demand.

KEY ROLES & RESPONSIBILITIES:

• Demonstrates expertise in defining, developing, and improving Procure To Pay and Finance processes with focus on Bank Operations, Treasury and TEA processes.
• Review, analyze and evaluate process performance for improvement initiatives.
• Leads in documenting and updating key processes, policies, and process flow maps.
• Assists in creation of content for inclusion in training package and assist in delivery of training globally as needed.
• Monitor implemented methodologies, processes and best practices for adoption and compliance.
• Drives key projects that add value to the business, identify root cause of process issues and propose corrective and preventive measures.
• Collaborates, communicates, and demonstrates effective teamwork to conduct process responsibilities.
• Engage with internal stakeholders to seek information and gather requirements.
• Conduct working sessions with cross-functional teams to define as-is and to-be states; engage with IT for system improvement initiatives.
• Provides support to the management team in determining resource capacity; works closely with the functional managers and stakeholders in defining the control points and success criteria to track standard process adoption and compliance.
• Determines the root causes of business concerns and provides proposals on how to address the concern in a timely and effective manner.
• Correlates inter-related business drivers from various aspects of the process and their corresponding financial impact.
• Takes the lead in building organizational competency in process mastery and effectiveness.
• Plays a significant role in long-term planning, including an initiative geared toward operational excellence.
• Facilitates internal and interdepartmental communication, provides meaningful reporting to senior management in a timely and effective manner.

COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:

• Experience in leading projects that required working with multi-disciplined teams; experience working with world-wide teams preferred.
• Applied knowledge of analytical tools and project management tools.
• Demonstrated ability to apply a systematic approach to problem solving; Lean / Six Sigma experience preferred
• Experience in developing and documenting processes.
• Experience in gathering and soliciting business/process/customer requirements.
• Demonstrated knowledge on how to document current and future state business/transactional processes.
• Experience in defining, monitoring, and reporting key metrics preferred.
• Must have effective communication and facilitation skills.
• Must be comfortable coordinating with Procure To Pay and Global Spend Management leadership team from different sites.
• Ability to present and demonstrate complex procedures to diverse groups at various skill levels, preferred.
• Strong analytical and reasoning abilities, preferred.
• Intermediate to advanced knowledge in accounting, and accounting system programs and applications, preferably, SAP and Concur.
• Intermediate knowledge in MS Office applications, especially MS Excel (Excel Formulas, Pivot tables, etc.) and MS PowerPoint.

EDUCATION AND EXPERIENCE:

• BS degree in accounting, Industrial Engineering or related courses. Master’s degree in Accounting or Business Administration is a plus.
• At least 5 years of accounting and/or Finance experience.
• Operational experience in data analysis/management and the delivery of operations through use of technology solutions including the use of Enterprise Resource Planning solutions, preferred.
• Project management skills is preferred.