Data Analyst
About Penbrothers
Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
About the Client
Our Client is a leading company in the workforce management industry, committed to innovation, collaboration, and excellence. The organization prioritizes delivering outstanding service to both internal teams and external clients, ensuring high standards of efficiency and client satisfaction.A culture of continuous improvement drives success, with a focus on maintaining operational excellence and fostering strong partnerships within the industry.
About the Role
This role reports to the Technology Support Manager and is responsible for supporting existing technology processes and systems. Additional responsibilities will include maintenance of and collaboration with internal stakeholders and team members to build innovative solutions that support business objectives, strategies, and processes for continuous improvement.The ideal candidate is someone who doesn't just close tickets but "seeks to understand the 'why' behind system behaviors to prevent future issues. A successful Technology Specialist will exemplify and champion values of providing quality service and recommendations to all associates and clients.
What You'll Do- Independently gather, define, and validate business and data requirements across stakeholders and systems
- Translate complex data into clear, actionable insights for business leaders
- Work across multiple systems (Salesforce, Avionté BOLD/Classic, 24/7, Accounting Seed, third-party billing platforms) and connect the dots between them
- Build and maintain reports, dashboards, and data extracts using advanced Excel
- Identify gaps, inconsistencies, and inefficiencies in data and processes — and fix them
- Ensure data is structured and reliable to support reporting, operations, and AI driven initiatives
- Communicate clearly with both technical and non-technical teams
- Manage multiple priorities and move quickly without sacrificing accuracy
- Comfortable operating independently as a data analyst
- Advanced Excel skills (complex formulas, pivot tables, Power Query, data modeling)
- Proven ability to gather and define requirements without needing step-by-step direction
- Strong experience working across multiple systems and reconciling data from different sources
- Systems mindset — you understand how data flows, where it breaks, and how to improve it
- Experience working in environments adopting AI tools or automation (or a strong ability to quickly ramp up)
- Strong analytical, organizational, and problem-solving skills
- Clear, confident communication — able to translate between business needs and technical details
- Ability to move quickly in a dynamic environment without losing structure or accuracy
- SQL foundation (for data warehouse logic)
Our Hiring Process
We utilize AI tools to enhance hiring efficiency and ensure a fair evaluation. Consequently, candidates will engage with an AI Interviewer, supervised by Human Talent Acquisition Experts who will support your entire application journey.
Our AI Expectations: While we encourage you to use AI for CV refinement and research, we require that all interviews and assessments be completed through your own authentic effort. The use of real-time AI assistance during interviews or to complete skills tests is strictly prohibited to ensure a fair and genuine evaluation of your capabilities.
What You’ll Get
At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.
- Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
- Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
- Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
- Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.