Post Closing Administrator | Onsite | Night Shift | Weekends Off | Day 1 HMO

Keep Mortgage Operations Moving Beyond the Finish Line

Supporting one of the largest mortgage lenders in the United States, this opportunity offers a long-term global career with Emapta, designed for top 1% talent seeking stability, growth, work-life balance, and meaningful impact in financial services operations.

Snapshot

Shift: Night Shift, Weekends Off

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

• 1 to 3 years of experience in mortgage closing and/or post-closing activities
• Experience using loan origination and/or loan servicing systems
• Strong customer service skills with the ability to provide professional and courteous support to internal employees and external vendors
• Strong judgment and decision-making skills
• High attention to detail and accuracy
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite

• Assist the Post Closing Team with administrative tasks related to closed loans
• Review daily investor reports and portals to track suspended loans and new conditions, logging suspense notifications and documenting critical dates, including initial condition issuance and cure-by deadlines
• Monitor loan pipelines to ensure shipped loans are conditioned or purchased within required timelines
• Review closed loan files to identify existing suspense items and submit supporting documentation to investors for condition resolution
• Upload, organize, and maintain documents within internal systems while ensuring accurate data entry
• Coordinate with internal departments, external partners, and clients to obtain documentation needed to cure suspense items in a timely manner
• Prepare and distribute Post Consummation Closing Disclosures and refund checks in accordance with regulatory requirements
• Process collateral requests with warehouse providers and notify the Secondary Marketing team when loans become eligible for allocation
• Process pay history requests for aging loans through the Loan Servicing Department
• Develop working knowledge of Agency and Investor guidelines, as well as State and TRID regulations
• Monitor shared inboxes and route emails and requests to the appropriate team members
• Generate reports and summaries as requested by management
• Perform additional administrative duties that support the efficiency and effectiveness of the Post Closing Team

About the Client

Backed by a robust portfolio of loan solutions and industry accreditations, our client consistently delivers excellence-empowering thousands of individuals to achieve homeownership while setting new standards in operational efficiency and market leadership.

Join the Top 1% Talent. A better career. A better life.

Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!