Finance and Accounting | BPO Operations Senior Manager

apartmentAccenture placeQuezon City scheduleFull-time calendar_month 

Accenture in the Philippines is looking for Order to Cash Operations Senior Manager.

About the Role: As a Order to Cash Operations Senior Manager, you will perform the following (but not limited to) duties and responsibilities:

  • Ability to drive revenue and cost optimization through WFM staffing / planning strategy, execution, reporting and governance
  • Formulate and support execution of end to end staffing, reporting, automations and service management strategy
  • Ensure database and data visualization are available timely, are accurate and use latest technology available
  • Supervise direct and functional reports within geography / contract assigned
  • Internal and external stakeholder management

About You: The ideal candidate will have the following skills and experience:

  • Must have 8-12 years' experience in business process outsourcing (BPO)
  • Must have at least 5 years of experience in leadership role
  • Proven experience in Voice, Email, and Chat BPO operations
  • Experience in TELCO and sales is an advantage
  • Strong oral and written communication skills, with the ability to articulate clear ideas and strategies effectively.
  • Must be willing to report in San Nicolas, Ilocos Norte
If you are interested in joining our diverse community, please apply directly to this job advertisement. After applying, you will either be directed to another link to create and complete your Workday profile or receive an email from our recruiters with instructions on how to do so.

Please ensure that all required information is provided within 24 hours to facilitate the processing of your application.

Please indicate Job Boards & JobStreet in “How Did You Hear About Us?” section in your Workday application so that we can easily track your application.

What’s in it for you? Start your Accenture journey to enjoy these benefits:

  • HMO coverage (medical, dental, mental health) from day 1 of employment
  • Free medicines for you and your dependents*
  • Expanded maternity leave up to 120 days*
  • Expanded paternity leave up to 30 days*
  • Employee Stock Purchase Plan
  • Paid Sick and Vacation Leaves
  • Allowances, company bonuses, and performance incentives
  • Loyalty and Christmas Gift
  • Inclusion and Diversity Benefits
  • Flexible working arrangements
  • Company-sponsored trainings like upskilling and certification
  • Volunteering opportunities
  • Terms and conditions apply
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