ECM Cloud Engineer (Alfresco/Mobius)
Xurpas Inc. Mandaluyong Temporary
Job Description
As a Technology Support Engineer, you will engage in resolving incidents and problems across various business system components, ensuring operational stability. Your typical day will involve collaborating with vendors, assisting service management teams with issue analysis and resolution, and creating Requests for Change to enhance system performance.You will also update knowledge base articles to facilitate effective troubleshooting, contributing to a seamless operational environment.
Roles & Responsibilities- Act as a Subject Matter Expert (SME)
- Engage with multiple teams and contribute to key decisions
- Provide solutions to problems for your immediate team and across multiple teams
- Facilitate training sessions to enhance team skills and knowledge
- Monitor system performance and implement improvements as necessary
- Act as a liaison between technical teams and business stakeholders to ensure alignment on project goals
- Minimum of 5 years of experience in Cloud Infrastructure
- Experience with Alfresco or Mobius platform optimization, including:
- Repository management
- Archiving
- Content retrieval
- Good to Have: Experience with Content Management and Linux
- Strong understanding of incident and problem management processes
- Familiarity with cloud platforms such as AWS or Azure for hosting and managing services
- Strong communication skills to effectively interact with both business and technical stakeholders
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Job Description
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Job Description
Role Overview
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ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
Job Description:
General Responsibilities:
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